Wyndham Grand Plaza Royale Hangzhou

No.555,Feng Qi Road,Hangzhou,China

  • Experience World-class Service at Wyndham Grand Plaza Royale Hangzhou

    Stop at Wyndham Grand Plaza Royale Hangzhou to discover the wonders of Hangzhou. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. All the necessary facilities, including free Wi-Fi in all rooms, 24-hour security, taxi service, photocopying, printer, are at hand. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as locker, closet, towels, carpeting, clothes rack. Enjoy the hotel's recreational facilities, including fitness center, sauna, indoor pool, pool (kids), before retiring to your room for a well-deserved rest. Friendly staff, great facilities and close proximity to all that Hangzhou has to offer are three great reasons you should stay at Wyndham Grand Plaza Royale Hangzhou.

    Amenities

    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Business Center
    • Breakfast
    • Childcare Service
  • reviews

    • Good location and friendly English speaking staff

      5.0
      Reviewed 30 January 2021

      Stayed a couple of nights during a working trip. Central location and friendly staff. Was greeted at the reception by Eva. She took care of my needs and was very friendly and professional, even though I was not in best mood - as my flight was canceled leaving me stranded in Hangzhou during COVID. She made my day. Can recommend this hotel further.

      jabandeeri
    • Nice and comfortable stay

      4.0
      Reviewed 18 January 2021

      The hotel is nicely located close by one of the citys greatest landmarks, the Westlake, which you can reach from there in an only 3 Minute walk. If it was not for the excellent service and professional handling of guest relations officer Eva Mauxion I would not necessarily recommend the hotel. But she was able to assist and answer all the questions I had. So I can say I experienced an excellent service that certainly makes me choose the Wyndham Grand Plaza Royale in Hangzhou again as long as the staff there is aiming for reaching such a professional standard of customer service.

      Violoncellopiano
    • Prestigious, Great Location, Comfortable, and Convenient

      5.0
      Reviewed 08 November 2020

      You can have what you expect from a top 5 start hotel, except for restaurant. The location is really good and convenient. The atmosphere of the hotel is lovely and modern. It's fairly clean. I recommend it to anyone who are cautious about the quality of their stay.

      DrB D
    • Great hotel with super-supportive staff

      5.0
      Reviewed 10 October 2020

      I spent 4 nights at the Wyndham in Hangzhou, and it was great! Perfect location to start excursions from, great and comfortable rooms, delicious dinner and breakfast... and above all super attentive and friendly staff. Especially great thanks to Eva, who gave me great support and also advise around Hangzhou!

      DW_daniela
    • Friendly and attentive staff, great location - absolute recommendable

      5.0
      Reviewed 09 August 2020

      The Wyndham Grand Hotel was our choice during a 5 nights stay in Hangzhou in August 2020. It is a 30 min. taxi ride away from the airport and located a few hundred meters away from the scenic area of the famous Hangzhou West Lake. Rooms are tidy, the breakfast has lots of Chinese and Western choices and they have a well equipped gym. Unfortunately the indoor swimming pool was closed during our stay due to COVID-19, however, it was big and looked well maintained. A few minute walk away from the hotel is the Kerry Center with an attached mall hosting lots of shops, restaurants, and a supermarket. The hotel also had a nice roof top with a view over the lake. What we will remember the most, however, is the staff. Anyone - from the front desk to the waiters and cooks as well as the cleaning ladies - were friendly, professional, and attentive. Especially their guest relations manager Eva is just amazing. She organized tickets for us and helped us with useful advice sending us loads of personalized, helpful information upfront and patiently assisting us with any of our questions. We can definitely recommend this hotel.

      cosmopolits

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