Westgate Smoky Mountain Resort and Spa

915 Westgate Resorts Road,Gatlinburg,United States

  • Experience World-class Service at Westgate Smoky Mountain Resort and Spa

    Westgate Smoky Mountain Resort and Spa is perfectly located for both business and leisure guests in Gatlinburg (TN). The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. 24-hour security, convenience store, gift/souvenir shop, 24-hour front desk, restaurant are just some of the facilities on offer. Each guestroom is elegantly furnished and equipped with handy amenities. To enhance guests' stay, the hotel offers recreational facilities such as water park, fitness center, outdoor pool, spa, children's playground. Discover all Gatlinburg (TN) has to offer by making Westgate Smoky Mountain Resort and Spa your base.

    Amenities

    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Business Center
    • Breakfast
  • reviews

    • Best Resort Stay Ever!

      5.0
      Reviewed 05 September 2019

      We had rented a studio unit. We were very pleased. The place far exceeded our expectations. The room was very clean and updated. They have a trolly/bus that will take you anywhere in the resort. No need to drive your car to get to the pools or hot tub. There was a marketplace with a Starbucks! The pools were very clean and well maintained. The staff were all super nice and did everything to make our stay the very best. We will be back!

      Coonerl
    • granddaughter Dollywood Splash country trip

      5.0
      Reviewed 02 September 2019

      We took our granddaughter to splash country at Dollywood. We stayed at the Westgate property for two days. This was by far one of the best places we have ever stayed. We are not property owners. It is a resort style property currently still under renovation. If I had not already purchased tickets for Dollywood we would have just gone to the indoor water park on the property. This place has or will have everything you need. It has a spa, 2 outdoor pools, shuttle service, mini golf, bar, zip line and much more. Our room had two double queen beds, jacuzzi, two full bathrooms with two shower heads in each. The toilet was in its own room in the bathroom. It had a full kitchen, dinning table for six. It has a living room and with a balcony that you can to from the living room and the bedroom. It also has a fireplace in the living room. Staff is great. When you check you in a person will go with you to your room to make sure you have everything you need and help you find where you are staying the property is huge and still growing. They do have security. We did go in a visit the indoor water park. If you are an owner the water park is free. For other guest it is $25.00 plus tax.

      167bettyj
    • Best home away from home

      5.0
      Reviewed 24 August 2019

      What can I say, I have been a Westgate Owner since 2005 and have not been disappointed yet. I started out with property in Florida, but after my visit to Tennessee I was sold on moving. My go to person is Lynn. She is the best. I transferred in 2010 and have not looked back. I love returning here for the great service and lovely views. Everything has been updated and upgraded I love all the new touches. Rooms are cleaned to perfection and stocked with everything to complete your vacation. I travel with lots of family and they are able to accommodate us in one large combined unit of three bedrooms. My only downfall is parking but I know they are working on it. Thanks for another great trip. See you next time Lynn!!!!

      Mrsmack1425
    • Gorgeous room, great pool, amazing views!

      4.0
      Reviewed 15 August 2019

      Our room was absolutely amazing. We originally booked a 1 bedroom villa room, but we when we checked in, we were surprised to be given a King Deluxe room. It was so nice! Everything was very clean, and almost like new. Nothing felt cheap in the room. The kitchen had a coffee pot, a cutting board, a toaster, etc. Everything we needed for our stay. We were also comped tickets to the indoor water park because the large slides were closed. Fine with us, as we had little kids! I have to say, I would have been disappointed if I had paid $25 per person for this water park. It was nice, cute and our kiddos liked it, but it wasn't worth $125 for our family. The only reason I give it a 4 is that the parking situation was a mess. I expected it because of the construction around the properties, but this was beyond that. Many of the cars parked in the closest spots to our building were either construction, company owned or company owned golf carts. This caused us to have to park behind the building. No fun when you are carrying luggage and three sleeping kids up a steep hill and around a building. We did temporarily park in front of the building to take them in, but the security was all over us telling us we couldn't park there. The parking at the Water Park and restaurant was equally insufficient. There simply aren't enough spaces for the volume of people. There is an internal shuttle, but we waited in the sun for over 25 minutes with about 15 other people and it didn't come. Finally, we braved he parking situation down the mountain and walked a mile to the water park. Overall, it was a very nice property!

      Mamatobunches
    • Vacation

      5.0
      Reviewed 14 August 2019

      We bought here in 2006. The resort is BEAUTIFUL and continues to add fantastic family friendly features. We come every year and we LOVE our 2 bedroom unit! The staff is friendly and we personally have the best concierge ever in Lynn! It is an honor to call her a friend. Since the fires the resort is building at a great pace. Looking forward to seeing it finished, but very proud of the way they have handled everything and have no regrets in buying in here!

      Angie R

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