Victoria and Alfred Hotel

V&A Waterfront Pierhead,Cape Town,South Africa

  • Experience World-class Service at Victoria and Alfred Hotel

    Located right on the V&A Waterfront, this 4-star hotel offers a walk-in wine cellar and a sun terrace with a bar. Rooms include LCD TVs and overlook the Alfred Basin or Table Mountain. All rooms, suites and lofts at Hotel Victoria & Alfred offer king-size beds, a minibar and an en suite bathroom with bathrobes. Free coffee, herbal teas and biscuits are also available. Hotel V&A’s Ginja Restaurant serves rich breakfast and fine cuisine on a quayside terrace with harbour views. It specialises in seafood and cocktails, and on special nights guests can enjoy live music performances. The surrounding area provides ample shopping and entertainment opportunities, from craft markets and to cinemas and amphitheatres. The Robben Island ferry departs from beside the hotel. Guests can make use of the hotel's pool, which is located across the street at the sister property, Dock House. Victoria & Alfred Hotel provides 24-hour security, and Wi-Fi and car parking are both free of charge.


    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Business Center
    • Breakfast
    • Childcare Service
    • Lounge
  • reviews

    • If you are staying in Cape Town - stay here

      Reviewed 29 September 2019

      We stayed 3 nights early sept. Absolutely fantastic location but even better the staff and the amenities. We had a plaza facing room and it was enormous. Plenty of room, a huge bathroom with separate shower and bath and separate WC. The restaurant gave a perfect view over the quay and Table Mountain and the spread for breakfast was actually the best i have ever encountered for variety and freshness. The cooked elements were also delicious and my wife's eggs royale were perfectly cooked. But the highlight has to be the staff. They are so friendly and helpful. The front desk were the first we met and they helped book a Table Mountain visit for us when we arrived for that morning. Babs at breakfast was very friendly and helpful. Wesley on the trips and tours desk was unbelievable. Having told him we would like to visit a winery with views he manged to fulfil everything we had asked for and more at Groot Constancia. The taxi driver outside the hotel tried to over charge us for the fare and the front desk organised another one immediately and the driver waited for us whilst we were there. We had a fantastic few hours there and the transport was perfect. Since we were celebrating our 30th anniversary the hotel also provided a nice surprise in our room to complete what was a perfect few days. a special mention for the lift attendants. we were on the first floor and so we didnt use the lifts but EVERY time we passed them they greeted us with a warm smile or wished us a pleasant day/evening as we left. Just gave such a great impression.

    • Nice and Comfortable Waterfront Hotel

      Reviewed 25 September 2019

      We were visiting with friends who were on their first trip to SA so I figured we'd splurge a bit and stay on the waterfront. For tourists, it's a really great location. Totally safe, easy to walk everywhere, restaurants easily available and the free parking is a real benefit. Rooms are comfortable, nothing too flashy but nice and clean. Breakfast was a decent cold buffet and fairly well priced given the location. Not the fault of the hotel, but Uber pickups are at designated areas which are a long walk from the hotel entry. Staff were generally quite friendly and we appreciated a welcome coffee after a few long flights. The pricing is on the high side and there are other options nearby which are just as nice, but the convienience may be worth paying for

      Daniel R
    • Large hotel with all conveniences you'd expect

      Reviewed 23 September 2019

      This is a lovely hotel on the waterfront close to lots of restaurants (but none of the great ones) and adjoins a large shopping mall (also mostly geared to tourists). The breakfast was good but very busy. At 9am we had to either wait or sit at a communal table (which was good, nice to talk to other travelers). The service everywhere is very professional and they are well organised for the large numbers and tour groups they get. The room was spacious with a good bathroom and comfortable lounge chair.

      louise c
    • Fabulous

      Reviewed 22 September 2019

      We stayed here at the end of Aug for 5 nights as part of a trip to South Africa for my 40th Birthday and we were not disappointed. When we arrived, the room wasnt ready so we were offered a drink and our cases stored while we went for an explore. The location is perfect, right in the heart of the Waterfront; you literally step out of the hotel and into the shopping and eating area. We had booked a loft room but were assigned a Table Mountain View room wow! It was amazing to open the curtains every morning and see the view; what a way to start the day! We ate in the hotel for breakfast and the selection was great, the quality even better. We can highly recommend the Eggs Benedict and hot chocolate. The staff were brilliant, so helpful, especially Nydiana, who helped us with confirming (and rearranging) the shark dive trip booking we made in the UK. The size of our room was great and it had everything we could possibly want, including robes and amazing toiletries, they smell divine. Every evening, the bed was turned down and a chocolate and bottle of water left for us. When we arrived, there was champagne in the room and a handwritten note wishing me a happy birthday. Sometimes the little things go a long way. As we went in August it was a little chilly in the mornings, so the log fires were on in the restaurant which was a nice touch. Next door to the hotel, there is a food market, which is great for lunch; lots of local produce and great to taste lots of different things all in one place. 2 mins away is the Aquarium which is worth a visit, especially on a cold/rainy day. The ferry to Robben Island is a 3 min walk away over the swing bridge (try to see this opening its worth a quick watch). In the other direction is the shopping mall with loads of shops and the main restaurant area for the Waterfront. We ate at a few of these and they didnt disappoint. I had a spa treatment at the Dock House Hotel (sister hotel opposite) and I can honestly say it was one of the best I've had. I had a facial and came out looking 5 years younger! The whole experience was truly relaxing and a real pamper; just what you need on holiday. We were treated so well from start to finish at this hotel; the Concierge even remembered our name and the lady on duty for breakfast asked where we had been when we missed breakfast one morning. I would absolutely return to this hotel and would recommend this to anyone thinking of Cape Town.

    • Amazing hotel in great location

      Reviewed 16 September 2019

      The Victoria and Alfred is a large hotel in the waterfront area of Cape Town. We were greeted by a gentleman who carried our bags from the taxi to the front desk. The front of house manager checked us in and gave us a refreshing lemon drink whilst we completed the paperwork, then the same gentleman carried our bags to our room and showed us the facilities. The room was a decent size, with a comfortable king size bed and a pair of wing chairs. The view from the window was of the big wheel that gives views of the waterfront. There were separate toilet and bathroom areas (which can be very handy at times). The bathroom had both a bath and a separate shower cubicle. A large wardrobe had an ample amount of hangers, and also contained the safe. There was also a chest of draws if more storage was needed. Tea and coffee making facilities were available, as was a mini bar. Turn down service provided a bottle of water and a pillow chocolate each evening. Breakfast was served in the restaurant, Ginja, and it was amazing! Three buffet tables were laden with all manner of fresh breads, meats, cheeses, fruits, yoghurts, cereals, and, if youre that way inclined, oysters! There were several different juices on offer, along with sparkling wine (always a nice thing to find on a breakfast buffet). There were lots of hot choices on offer, but I particularly enjoyed the smoked haddock and poached eggs. The view from the restaurant can show you table mountain if the weather gods are being kind (we were lucky). The waterfront is a lovely safe area of Cape Town, with lots of restaurants, bars and shops to mooch around. The hop on hop off bus stop is a very short walk from the hotel. This was a superb choice for our Cape Town stay.


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