Turtle Bay Resort

57-091 Kamehameha Highway,Kahuku,United States

  • Experience World-class Service at Turtle Bay Resort

    Located on 8 km of beachfront on Oahu’s North Shore, Turtle Bay Resort offers 2 championship 18-hole golf courses designed by Arnold Palmer and George Fazio. All guest rooms offer ocean views. A TV with cable channels, a refrigerator and a coffee machine are available in each air-conditioned guest room. Modern casual Hawaiian décor and subtle-coloured linens are provided. Restaurants include the sandy-floored restaurant, the Roy's Beach House, offering modern Hawaiian cuisine. Local, organic ingredients are featured in the seafood dishes at Pa’akai and the North Shore Kula Grille. The poolside The Point Bar & Grill offers cocktails and light bites. Lei Lei’s Bar & Grill, overlooking the golf course, is open for breakfast, lunch and dinner. The Lobby Lounge features grab-and-go options for breakfast. Surfer, The Bar offers local beers, cocktails and live music on select evenings. Nalu Kinetic Spa offers massage therapy, body treatments and beauty services. A fitness centre features group exercise and yoga classes, and personal trainers are also available. Two hot tubs and a water slide are available for guest recreation. Horseback riding, Segway tours, helicopter tours, snorkeling and stand up paddle boarding, surfing and scuba instruction are located on site. The Polynesian Cultural Center is 6.4 km away. The Honolulu International Airport is 60 km away from Turtle Bay Resort.

    Amenities

    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Business Center
    • Breakfast
    • Childcare Service
    • Lounge
  • reviews

    • Amazing hotel

      5.0
      Reviewed 2 days ago

      There was not one thing I could say that needed improvement. There was so much attention to detail. The staff were so professional and kind. The food and drinks were top quality and tasty. The view from the rooms were breathtaking. The pool was heated. Free snorkeling gear were provided if needed at one of their private beaches. What I truly loved the most were the many hiking trails and the turtles at the end of one of the hiking trails. It was an amazing and unforgettable experience.

      polygirl55
    • Poor business practices

      1.0
      Reviewed 5 days ago

      Our reservation was from 3/22/2020-3/26/2020, obviously during the Covid-19 crisis. Upon arrival, we realized many cancellations had been made due to the sparseness of visitors. We were given a room upgrade, which was appreciated, but mind you, all amenities were not provided with the upgrade, so not much of a big deal. My problem is the decision made by the owners to close the resort due to financial reasons because of the inability to fill the resort. We were given a phone call with less than 48 hours notice that we would have to vacate the premises and were given a number to a hotel in Honolulu to see if they had rooms available. Honolulu is at the time, the epicenter of the most Corona cases and practically on total lock down. This was a financial decision to close, not a state order. We had to ask for a pro-rated refund on the resort amenities fees, since so many offerings were not available. No discount on food, beverages or future visits for being kicked out and left to fend for yourself. These owners should reconsider being in the hospitality business, since they obviously are only concerned about their bottom line and not the hospitable treatment of their guests. They definitely dropped the ball instead of making a good lasting impression on how to treat your guests during a difficult time for everyone. I, among all other guests experiencing this treatment, will not be revisiting or recommending this resort in the future. Best of luck to the owners, the Blackstone Group, because theyre going to need it if they continue to do business in this fashion.

      LDR2462
    • Great outdoor activities

      4.0
      Reviewed 5 days ago

      I was a bit disappointed by the hotel's general aspect, the rooms weren't as we expected at all and as we were on the second floor, it was a bit noisy. However, the outdoors activites were great, like the segway tour, and the facilities like the tennis court or the golf course were also very well maintained, but theswimming pool for exemple was a bit too busy at the time, and there wasn't enough space to sit. Turtle Bay Resort however, is a great place to go with your family as you won't ever be bored and youll always find something to do to kill your spare time.

      lexingtonaria
    • Beautiful resort and worth the stay despite all the charges

      4.0
      Reviewed 23 March 2020

      We enjoyed our stay! It rained hard a few days but temps were still high 70s and everyone was still out at the pool and jacuzzi. Some past reviews noted the resort needs refreshing considering the per night rate. I can agree, but it wasn't terrible and there was construction in parts of the hotel. Pros: The resort is beautiful with grand views. Staff is really helpful and pleasant. Kids loved the waterslide, massive pool, jacuzzi and beachfront DVD rentals was so easy and awesome! Always found something for everyone. Cons: no complimentary coffee or water in the lobby $15 p/d self-parking is automatically charged whether you have a car or not, but you can dispute it. BUT free parking is available to locals or day visitors, so why do guests need to pay? Turtle Bay food is expensive, nachos with pork $19 locals come up to the jacuzzi after surfing and it gets awkward for hotel guests, so go to the towel booth and let them know and they will boot them out. one group of LOUD locals brought a huge dog and took up more than half the space. not cool. expect DAILY TAXES: 1) general excise tax $11.98, resort fee $49, resort tax $2.17, room occupancy tax $26.05, transient accomodation tax $5.02. Resort fee doesn't get you much as there seems to be a charge for EVERYTHING. Apparently, TB was acquired by Blackstone Private Equity and what was free in the past is no more. you pay to use of rackets and balls on the tennis courts; pay for beach chairs and umbrella rentals on the beach side; beach towels are now tracked and you are $ responsible if you don't return; parking ...ugh If you have a vehicle, eat local! Ted's Bakery, Haleiwa town, Laie shopping center, food trucks near Foodland, go into Honolulu for Rainbow Drive in and Leonard's for malasadas! segway tour in waikiki was awesome! check groupon for local deals before going! If you are on the beachside, there is a spaceous grassy area beyond the sand with trees to give ample shade, so you don't need to rent beach chairs or umbrella. Have fun!

      maria m
    • We booked a Turtle Bay Golf & Spa resort oceanside Beach Cottage for 3 nights prior to our 7 night Hawaii golf cruise.

      5.0
      Reviewed 23 March 2020

      Our 10 day Hawaii golf cruise package through GolfAhoy included 3 days at the Turtle Bay Golf & Spa Resort. The GolfAhoy package comes with unlimited rounds on the resort's Palmer Course and Fazio Course. Oceanside Beach Cottages, directly on the Pacific Ocean shore are superb. Our GolfAhoy package included breakfasts. Our Beach Cottage butler secured our dinner reservations at the resort's restaurants that were supposedly fully booked for the three nights we stayed there. On the cruise for our 7 day Hawaii golf cruise we had a Suite that came with a butler - so we used him to get us into the ship's specialty restaurants every night - even though they were all fully booked - tip to TripAdvisor readers - January in Hawaii is HIGH SEASON - book dinner reservations before you leave home!!!

      globalgolftraveler

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