The Smart Hotel Hat Yai

Karnjanavanit Soi 27,Hat Yai,Thailand

  • Experience World-class Service at The Smart Hotel Hat Yai

    Located in Hat Yai Market Area, The Smart Hotel Hat Yai is a perfect starting point from which to explore Hat Yai. The hotel offers a wide range of amenities and perks to ensure you have a great time. Daily housekeeping, taxi service, free Wi-Fi in all rooms, 24-hour security, laundromat are on the list of things guests can enjoy. Television LCD/plasma screen, additional bathroom, clothes rack, free welcome drink, mirror can be found in selected guestrooms. The hotel offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at The Smart Hotel Hat Yai.


    • Airport Shuttle
    • Internet
    • Parking
    • Restaurant
    • Laundry Services
    • Television
    • Non Smoking
    • Bar
    • Currency Exchange
    • Breakfast
  • reviews

    • Clean, comfortable hotel at an affordable price

      Reviewed 22 July 2019

      Stayed at The Smart Hotel in Hatyai, Thailand recently and would say it is a clean and comfortable hotel. Bed is comfortable, nice working desk with complimentary wifi. Parking is ample with some lots at the hotel building, and a lot of secured parking right across a quiet street. Buffet breakfast is available (but not if there are too low an occupancy - it will be changed to an ala-carte breakfast). The location of the hotel is very close to Central Festival and Makro, as well as the two famous night market - ASEAN and Greenway Night Market. For the price of about 1000 baht per night it is a pretty buy.

    • Not as great as what in the reviews

      Reviewed 16 July 2019

      It seems that there are no Standard Operating Procedure (SOP) and communications breakdown within the Maintenance, Housekeeping and Front Office team. Hot shower in our room was not working and had reported it to the Receptionist before we left the hotel for a dinner and walk. When we came back, we gave the receptionist courteousy reminder and to ask if our shower was fix. They couldnt answer that and immediately asked the maintenance staff which was happened to be standing outside of the lobby to fix it. The Worst Part:- The maintenance staff walked together with us into our room and washroom, with his same shoe which he wore when he stood outside of the lobby. After fixing it, he literally step on our floor mat to dry his shoe. The while floor mat was dark in colour and we asked him to bring that floor mat out! After reporting it to the receptionist, they didnt really know what to do, and i asked them to get the housekeeping team to come and clean it. The housekeeping lady only came to replace a floormat, without mopping the floor. We hv to request over again and tell her what happened. No apologize from any of thm. Extra tips, do not opt for their breakfast choice, there is only 6 items ala carte menu available. First day breakfast there are cereals bt the milk was abit sour, 2nd day breakfast, no cereals available.

    • Great place to stay and staffs are super helpful and friendly

      Reviewed 03 July 2019

      We traveled as a big group and never thought this place will be so good because its just 5minutes drive from central festival and they provide free shuttle bus from hotel to Central. Staffs are incredibly helpful. Worth the money for sure.

    • Clean,far from 711

      Reviewed 23 June 2019

      Room was clean, Aircon was cold enough,only the room curtain is too thin, early morning whole room is very bright can't sleep for too late..Hotel near to central festival and makro.hotel provided shuttle to central festival mall.there is no 711 nearby,is not convenient for me.Overall everything is fine .

    • Best service,Best impression

      Reviewed 22 May 2019

      Everytime I came here for my place When I worked in Hatyai.I never saw Nat(He is Supervisor at the lobby)last time I got service from him.I never saw the Local people can speak English like a native people and He can answer all your question that you want about the interesting local place.Thanks Nat


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