The Ritz Carlton Pentagon City

1250 South Hayes Street,Arlington,United States

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    Experience World-class Service at The Ritz Carlton Pentagon City

    This 5-star Arlington hotel is within a 10-minute drive of Washington, D.C. The hotel offers an on-site restaurant and modern guest rooms with flat-screen TVs. The Ritz Carlton, Pentagon City features Egyptian cotton linens and a CD player in every guest room. Marble bathrooms and 24-hour room service are also provided. Guests can enjoy the modern gym with an indoor swimming pool, sauna and steam rooms. A full-service 24-hour business center and 24-hour dry-cleaning services are available. The fyve Restaurant Lounge at The Ritz-Carlton, Pentagon City features American bistro dishes. Afternoon tea is offered on weekends and a Sunday brunch is served as well. Indoor access to the Metro Rail Service and The Fashion Centre at Pentagon City is available from the Pentagon Ritz Carlton. The Pentagon is within one mile of the hotel.

    Amenities

    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Business Center
    • Breakfast
    • Childcare Service
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    reviews

    • Good service, friendly staff

      5.0
      Reviewed 06 November 2019

      The club lounge is a trip saver, it offered convenience almost 24 hrs, its food is excellent & staff friendly.. rooms spacious but slightly old & miss some hangers in bathrooms, fitness center is old. Also staff need to learn how to knock on room doors less loudly & less aggressive as if theyre in a hurry but I could feel that the staff is trying all what they can to please us .. WiFi too slow.

      ahmedaE8260PA
    • Never Fails to Delight

      5.0
      Reviewed 03 November 2019

      The Ritz-Carlton Pentagon is our favorite local getaway for our mini-escape weekends. The ladies & gentlemen of this fine property, as with every Ritz-Carlton weve had the pleasure of visiting, never fail to anticipate our every need & exceed our every expectation. While this may not be the newest nor glitziest of RC properties, it remains an absolute classic through & through. From the moment you arrive & step through the door, the mere scent of the main hall & reception area has you feeling immersed in luxury. We received an exceptional, warm welcome from Dounia Chennagui, Guest Service Expert - which she proved herself to certainly be, ensuring we had a luxurious room with a spectacular view (as she handed me a glass of bubbly, nonetheless!). Sonia & her team in the Club Lounge welcomed us back like family & spoiled us rotten. And Front Desk Supervisor extraordinaire, Sayed Hekmat was always at hand, ensuring we had all we needed for an enchanted, delightful stay. Whether youre in the DC area for business or pleasure, treat yourself & DO NOT miss this special gem of a property!

      Victoria S
    • A solid R-C product but not 5*

      4.0
      Reviewed 18 October 2019

      This is a standard R-C property with excellent service. The room is good size but the bathroom needs updating. The lounge is fair and they run out of food in the evenings quickly-especially desserts.The highlight of this property is definitely the freindly and helpful service provided by all of the staff.

      familytraveller06001
    • If not for Club Lounge, a disaster

      2.0
      Reviewed 18 October 2019

      This was my second stay at RC Pentagon City. My prior review was 5-stars. Todays review is 2-stars, for good reason. The issues: #1) On day two of my four-day stay, I came back after a conference to a room that smelled very strongly of WD-40. It was so potent I could taste chemicals in my mouth. I called the front and a maintenance gentleman came to say they were placing tar on the roof. No other rooms available on club level so I had to relocate to another floor across the ice machine and service elevator. #2) I got my folio under my door and the first error was a missing $100 credit for being a RC cardholder. A quick phone call to the front and it was fixed. Now, the revised bill included a $16 charge for pressing two shirts. As Platinum Elite, this service is reimbursed. One call and three emails to the hotel and its still not fixed. In each email I get an attachment showing the charge without the $16 actually deducted from the bill. Ive given up on the revised bill and Im spending time writing this review instead. Rooms: An excellent bed. Overall, a small room with Italian marble appointments in the washroom. Club lounge: smaller selection of food than last time around (last stay was pre-Bonvoy). Excellent service from Mulu and Sonia, as usual.

      FlightTime27
    • Expected more from Ritz Carlton

      4.0
      Reviewed 14 October 2019

      My room had seen better days. The bathroom was renovated, but poorly done so. The coffee machine was broken and not replaced during my stay. The restaurant was not in keeping with Ritz standards/expectations. The staff, on the other hand, were warm and professional - but could not make up for the weaknesses in the hard product.

      Samir A

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