The Iron Duke Pub and Hotel

3 Waterloo Street,Brighton,United Kingdom

  • Experience World-class Service at The Iron Duke Pub and Hotel

    Amenities

    • Internet
    • Restaurant
    • Television
    • Non Smoking
    • Bar
  • reviews

    • Not all rooms are the same

      2.0
      Reviewed 09 September 2019

      dinner was good although not much choice for fussy eater but staff did swap and change, breakfast good large choices, staff nice and pleasant, the room we were in spoilt everything. I wouldn't like to try this place again i think premier inn would be better.

      Rob D
    • A beautiful hotel - rooms not 4*

      3.0
      Reviewed 09 September 2019

      The hotel is beautiful and we could not fault the staff - all lovely! Our eve meal was excellent. Let down by room - No sound insulation, we could have joined in the conversations next door! This woke us in the night too. Coffee provided was instant and UHT milk. Security an issue - fire doors left open into car park and main door to accommodation block was never locked either.

      XXXReevesFamilyXXX
    • Beautiful setting

      5.0
      Reviewed 08 September 2019

      Set in beautiful grounds, steeped in history and fantastic food and service. Great location for visiting Stratford-upon-Avon. Rooms are not ultra modern but clean and comfortable with thoughtful little touches

      Stella H
    • It's all in the Manors

      3.0
      Reviewed 08 September 2019

      I was torn between 3 and 4 stars.. Outside Buildings lovely, Tobiary garden stunning. On arrival Wedding in progress. I informed reception hope our room is quiet. Clearly receptionist struggled to make comment as I had ordered petals on bed for wife and I's Anniversary. The room was directly above the Wedding venue... Music and outside smokers kept us up until after midnight... There was a alternate room but we discovered this at 22 30 at night... So really disappointed in the lack of information and support. Evening meal was superb.. Portuguese staff were excellent.. Breakfast lovely... And a little church in the grounds worth a visit. Possibly Willy Shakespeare and Anne Hathaway married there. Its fifty fifty whether you will have a relaxing stay or not. The hotels wedding packages are very good.

      Pioneer459177
    • Very disappointing Customer Service

      1.0
      Reviewed 08 September 2019

      I booked myself and 6 friends for an Afternoon Tea treat on a Saturday afternoon. The booking had been done 2 months previously but 4.00on the day before I received a phone call and was requested we to come in earlier as they were busy. When we arrived a wedding was taking place, presume they would have known this when the booking was taken? We waited around to be shown to our table as there were no staff in the restaurant. After a while I went and waited at the bar to ask where we needed to go but they were busy so we stayed in the bar till somebody found us. The food wasn't bad but over priced for what we had. After being served they left us to it, 2 other parties were asked whether they were enjoying themselves and had they had everything they needed, we were left. I asked for more tea & coffee which came but no extra milk. I had to wait another 10 minutes to ask for this as no staff were around to talk to. When we finished, I again had to find somebody to serve me as I was going to pay. I feel the Hotel shouldn't have taken the booking, we were obviously an inconvenience to them and we could have gone somewhere else and felt welcomed. I won't be going back for a long time.

      Jaqs R

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