Strimon Garden SPA Hotel

24 Tsar Simeon I Street,Kyustendil,Bulgaria

  • Experience World-class Service at Strimon Garden SPA Hotel

    Strimon Garden SPA Hotel has a large spa and wellness area with a fitness centre, hot tub, sauna, sun bed and indoor swimming pool. The indoor pool is lined with deckchairs. There is also an outdoor swimming pool and children's pool. All rooms have luxurious furnishings and a private bathroom. WiFi is available free of charge. International and regional cuisine is served at the main restaurant, while Art Club serves a la carte dishes in a stylish environment overlooking the garden. Drinks and refreshments can be enjoyed at the lobby bar. 2 conference rooms are featured on site. A fitness room with exercise machines is also available for use. Free bikes are provided. Private parking is available on site free of charge.

    Amenities

    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Business Center
    • Breakfast
    • Childcare Service
    • Lounge
  • reviews

    • Small disappointment

      3.0
      Reviewed 18 September 2019

      I have been in this hotel in the past and this is the reason to come again. This time is a disappointment. The SPA Center: In the steam room the steam comes in for 2-3 minutes, after that you have to wait 20-30 minutes for the next portion of steam to come in. I have been in other SPAs but this was the coldest steam room ever. On the first day I notified maintenance ... they really tried ... On the second day the steam worked as described above. Water temperature in small pools does not correspond to what is written on the board above them. The water was not clean... there were some flora floating into the water. The pool walls was green also. On the second day I thought that this will be fixed - trust me it didn't, on third - didn't again... so until the last day - same water same flora. I opened the mechanical filter located by the pool... nightmare-the water is ALIVE inside. Cleaned myself but no change in the water quality. The heated benches near the pools are not cleaned AT ALL there were mud all over them.... In one word AVOID this hotel.

      708georgig
    • Utterly disappointed

      1.0
      Reviewed 25 August 2019

      Think this is the first time I am writing such a negative review. But I think they deserve it. We went there for a special occasion and the hotel management did all they could to ruin it. The hotel is very well located and has potential of being an excellent spa hotel but the management is so bad that in its current form the hotel is barely 4-star. We booked one of the most expensive apartments there -maisonette delux. Every day there was a recurrent problem, hot air (outside temperature was well above 30C) being pumped into our upper room through a ventilation opening. This turned the apartment into some kind of a sauna. First day it took them 30 minutes, second - well over three hours, third - under two hours to fix it. Manager Maria (did not get her family name as she had no badge, like many of the staff there) gave an explanation: technical problem. On day 2 they added insult to injury, by offering to move us to another apartment. I agreed to have a look - and it had a similar problem! Two small bottles of water, two coffee capsules and two tea capsules are compliments of the hotel for a 3-nights stay. Spa. The timer in the steam room is tuned in the following manner. The steam comes in for 2-3 minutes, after that you have to wait 20-30 minutes for the next portion of steam to come in. Repeated requests to change it went unanswered. The sauna switches off periodically. Water temperature in small pools does not correspond to what is written on the board above them. Restaurant. We had a dinner there. The appetizers were perfect, but when fish filet arrived, it seemed that the cook had forgotten to take the bones out.

      Anatoly V
    • Vacation

      3.0
      Reviewed 12 August 2019

      I not satisfied from this hotel! It's not like a hotel with five stars. Only spa was good. The rooms were dirty, neglected. Outside the hotel seemed like old building from the socialist period. The location was near to the city center. The town is beautiful!

      84dimitarm
    • The worst service in the restaurant

      2.0
      Reviewed 06 August 2019

      I do not know what it takes to have ice cream for desert for about 40min??? I work in 5 star Hotel and I know that this is not a 5 star Hotel! Cleaness in rooms is ok but i have a spider web for 4 days now. We asked Receptionist for info and her responce was like i took all her time of her life!?!?!? If you do not like that job go home lady, do not shame the others. The BEST oustide pool and service great job with that. You just lost a repeater

      MarinaH1343
    • Amazyng hotel!

      5.0
      Reviewed 03 August 2019

      This is our second visit here,and all I can say that everything is perfect!The mineral water,brekfast,swiming pools outdoor and indoor,spa area,huge rooms with nice decor,cleanless of the rooms-eveything is great!Will visit again for sure!

      Vesna T

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