Shilo Inn Mammoth Lakes

2963 Main Street,Mammoth Lakes,United States

  • Experience World-class Service at Shilo Inn Mammoth Lakes

    Featuring a 24-hour indoor pool, this Mammoth Lakes, California hotel is within 5 minutes’ drive of Mammoth Hospital, Mammoth Creek Park and Mammoth Skate Park. A fresh breakfast is served daily. Equipped with free Wi-Fi, each room provides satellite TV, a seating area and an en suite bathroom at Shilo Inn Mammoth Lakes. Coffee-making facilities are also provided. A poolside hot tub is available for guest use. A business centre and fitness centre are also featured at Mammoth Lakes Shilo Inn. Mono Lake is 30 miles away from Shilo Inn Mammoth Lakes. Yosemite National Park is 100 miles away.

    Amenities

    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Business Center
    • Breakfast
  • reviews

    • A good deal

      4.0
      Reviewed 31 August 2019

      Clean rooms. A good deal. Large pool, sauna and steam room and jacuzzi. Central location. Good breakfast. Feels old. Carpet on stairs is falling apart. Nice wait staff. Garage parking helps in winter. Needs updating.

      Jim P
    • Avoid this place! No surveillance systems; dirty; unkept

      1.0
      Reviewed 21 August 2019

      If at all possible, avoid this place. I should have read the reviews more closely and stayed elsewhere. There is no security surveillance/camera system in place at the hotel. Your room key is a metal key with your room number clearly stamped on it. There was nothing printed on the key which indicated it should not be duplicated. I asked for a second key for my family member. They checked and said it was not available because someone didnt return it. What? So, whoever had the second key could easily enter my room. I asked for another room but was told there wasnt another room available. It would be very easy for a thief to rob you and get away. Theres a set of stairs accessible from each floor which goes directly into the garage, and theres no surveillance in the garage, or anywhere. The electricity was off for several hours in the morning. That meant the elevator didnt work. We were on the 4th floor and had to take four flights of stairs to go up or down. The up part was challenging. The hot water disappeared and we had to wait a long time after the power was back for the water to heat up so we could take a shower. The carpet on the stairs (where theres carpet) is dirty and has tears in it, and is dangerous. A family member tripped on the stair and ended up on a concrete landing, hurting her knee and hand. The carpets in the hall and room looked dirty and stained. The floor in the hall feels squishy in spots as if its going to fall through. Some of the walls are dirty and appear to be moldy. The ice machine on our floor was broken. It is not a well-maintained hotel. I would never stay there again.

      Explorer_Phenom
    • Stay Anywhere But Here!

      1.0
      Reviewed 20 August 2019

      If you choose to stay here, don't say you weren't warned! What a nightmare! It started when I walked into the lobby at 3:25 pm and was greeted by Mayra with a cold "Check in time is 4:00". Not hello, not how can I help you, but basically get the hell out of here until 4:00. We left for a half hour and when we returned she asked if we were checking in? Duh - why else would I return after you told me I couldn't check in earlier? But I was polite and said I was. She looked at my reservation in the computer and told me my room wasn't ready! I said it had to be because "check in time is 4:00!" She found a room for us and then proceeded to tell me she needed to collect a pet fee for our dog. I told her I paid it with my reservation and so we disagreed about that for a few minutes until I asked to speak with the manager. She told me she was gone, I asked for a supervisor and there was no one there. So she called someone named Laura who I assumed was a supervisor. She kept telling her that I didn't want to pay the pet fee and I kept saying I had already paid it. I asked to speak with Laura on the phone at which point she began speaking in Spanish. I told her to speak English and she looked and me and said "I can speak Spanish if I want". I responded "not when you're talking about me in front of me". Laura told her to not worry about any additional fee and we got the key to our room. All I can say about the room and hotel is that it is old and tired and in need of complete renovation including the staff. The following morning I checked out the free breakfast and decided I didn't need to risk illness so just went for coffee. Nope! No coffee - only empty pump pots. Ok, how about OJ - negative on that too. This place is pathetic and it is amazing that they are still in business. And by the way, the hotel looks nothing like the picture - that must've been taken years ago when someone actually cared about the hotel.

      JanH59
    • Why is this hotel still in business?

      1.0
      Reviewed 13 August 2019

      Worst facility I've ever stayed at. Starting from the street where you see huge patches of siding peeling and falling off of the side. Then at the front door you are greeted by Fire Department warning signs that the building's fire suppression system was not fully functional. There were holes in our window screens. Large patch in our bathroom door. Room doors still have old metal keys of which we were told the 2nd key for our room had been lost so we must just make due with one key. Plus at the front desk you are `welcomed` by 4 or 5 warning signs of various different things you can not do there. Receptionist was unsmiling and not showing any hint at all that I was a welcome guest. Seriously, I felt like we were checking into a prison and hotel staff was the guards. Why is this place still open?

      mesteve
    • Affordable, but watch the rate!

      3.0
      Reviewed 19 July 2019

      Have stayed at many Shilo Inns. Just stayed here on Monday. Like the others, it is older and in need of upgrading but it was clean and comfortable. I made the reservation online through the Shilo Inn website, not this location's website. I reserved a room at a senior rate. At check in, I was asked to initial the rate and also things like smoking in a room will result in a $350 cleaning fee, etc. The next morning, at check out, I was asked for my AARP card. I replied I didn't have one. "Well then you can't get the senior rate". I stated that the Shilo Inn website did NOT state that AARP was required to get the senior rate. "Well, how do I know you're a senior?" (as if gray and thinning hair wouldn't give it away). The clerk said it should have been checked at check in and was adamant that she was going to ADJUST the rate UP by $15, taking away the senior rate. She backed off only after I threatened to do a chargeback on my credit card and supply screen shots of the reserveration site showing that AARP was not mentioned. Something to remember, Shilo Inn: at check in you had me INITIAL the rate and SIGN the folio. THAT'S A ENFORCEABLE CONTRACT. There should've been no threat to take away the senior discount later. Next time think about the negative impact of arguing over $15.

      k0j

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