Sheraton Suites Chicago OHare

6501 North Mannheim Road,Rosemont,United States

  • Experience World-class Service at Sheraton Suites Chicago OHare

    Sheraton Chicago OHare Airport Hotel is conveniently located in the popular O`Hare International Airport area. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at the Sheraton Chicago OHare Airport Hotel. Some of the well-appointed guestrooms feature television LCD/plasma screen, linens, mirror, towels, air conditioning. Entertain the hotel's recreational facilities, including fitness center. A welcoming atmosphere and excellent service are what you can expect during your stay at Sheraton Chicago OHare Airport Hotel.

    Amenities

    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Business Center
    • Breakfast
  • reviews

    • Terrible stay

      1.0
      Reviewed 20 June 2020

      I have been traveling on business for over 20 years and this place is last on my list. To start the room smelled terrible. So bad that I needed to open the door and window to air it out. Not sure if it was the carpets or the plumbing. Plugged in my phone in the handy USB charger on the night stand to charge my now dead phone. Returned 35min later only to discover that it was not charging. The flashing clock next to it should have been a clue that the outlet it was plugged into was not working. Bed was comfortable but the ungodly sound of the maid banging the edge of the card on the door at 9:30AM even though I had a 2:30PM check out scheduled, was not a welcoming good morning! I realize there is a Pandemic going on but I do not see that as a reason to let the hotel go. Considering there were a total of 5 guests in the hotel (which I realized why at this point) I was a little surprised when the maid asked me if I wanted the room cleaned. I was not surprised when the front desk receptionist did not ask me about my stay when I was leaving since I asked her earlier that morning why they were banging on my door when I had a late checkout. Not even a bottle of water! Management needs to take a hard look at this place.

      snap321
    • Super Accomodating - Don't let the current construction scare you! They treat you like family!

      5.0
      Reviewed 27 February 2020

      I stay in this hotel frequently for work travel & love this place! They are currently getting a facelift, but don't let that scare you away! From friendly faces on the airport shuttle like Ray, Danny, Margarita, Lou and others to the wonderful front desk staff of Narda, Brenda, Braulio, Brandon, Carol , Russell , Kevin, Leah, Johan and MANY more -- you will get amazing service! The beds are super comfy and the rooms are recently updated and give you a nice space to stay or work. Myrick's -the bar/restaurant and lounge have nice food and service + are staffed with fun people like Christina, Mario, Jim, Anna & Rosa who will make you feel right at home and well fed. Clearly, this place is filled with WONDERFUL people ( and I hate that I probably missed some good ones) -- which makes a BIG difference if you are on the road a lot -- or even a little! It is a nice place to call a home away from home! If you can't tell , I am a super fan -- but it is because of some INCREDIBLE SERVICE!

      DarcyA89
    • Great experience

      5.0
      Reviewed 27 February 2020

      I traveled to Chicago for business purposes in January and February, staying at the Sheraton Suites both times. From the Puertorrican shuttle driver to the housekeeping personnel, all of them were very kind. Narda Zapata and her Puertorrican front desk co-worker always welcome me with a smile and willing to help with any questions, issues and directions. Thank you all!

      BeckyWacky
    • Good Airport

      4.0
      Reviewed 21 February 2020

      Have selected this hotel during a stop-over in Chicago. Pick-up worked very well, the shuttle bus has picked me up after some few minutes waiting. Staff was very friendly during check-in & -out. Room has not the newest one but good. Everything was clean. Have sleept very well. Would come back next time.

      Christian M
    • Request non feather room

      2.0
      Reviewed 14 February 2020

      I called ahead and asked if I could get a feather free room and the lady said no problem. I get to the hotel and Lamont said there is no housekeeping here to do that (when I saw a housekeeper walk by) and change my bedding . Im allergic to feathers and he look at me like I dont care and there is nothing I can do for you. So as you can tell not helpful at all.

      T6453KFchriss

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