Schlosshotel Kassel

Schlosspark 8,Kassel,Germany

  • Experience World-class Service at Schlosshotel Kassel

    Enjoying a unique location in the heart of the UNESCO World Heritage Site, this 4-star Superior hotel offers great views of Kassel. Schlosshotel Kassel also has a luxury spa. Most of the rooms at Schlosshotel Kassel include a balcony. A Samsung tablet is available during guests' stay and a minibar is included in the room rate. Free WiFi is also available, in addition to a TV with satellite channels. Regional and international cuisine is served in the restaurants. Guests can also dine on the terrace. Parking spaces are available on site. The A44 motorway is a 10-minute drive away.

    Amenities

    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Business Center
    • Breakfast
    • Casino
    • Lounge
  • reviews

    • Nice Location, service could be improved upon

      4.0
      Reviewed 10 September 2019

      I stayed here one night on business and would definitely stay again. Pros: The hotel is right on the doorstep of a beautiful park. The location is thus its best asset! Food was also very nice, we ate dinner here and breakfast had ample choice. The rooms were nice, but no aircon so can be hot. Beds were very comfortable so everything is as it should be. The only con was the service which could have been better. The restaurant staff could have made more eye contact with customers to see if they actually need anything. The ladies at the front desk were a little abrupt, didn't tell me when breakfast was or that the goods in the fridge are complimentary and almost didn't manage a smile. I think reception staff in particular should be welcoming and a smile goes a long way. Still, these are minor issues and the gents at reception the next morning were much friendlier. Note there is a charge for parking. Would definitely stay here again!

      groovybaby1
    • Nice hotel with nice pool and spa

      4.0
      Reviewed 20 June 2019

      A very nice and picturesque location. Good for family also. Pool and spa are definitely very good. However there's little difficulty for vegetarian. I could feed myself, but not much choice was there. Room was good.

      vivekt441
    • Meeting

      4.0
      Reviewed 21 November 2018

      Clean and convinient rooms. Small bathrooms. The view is nice. The meeting rooms are ok but the chairs there are not convinient. Meals and breakfast buffet are according international standard. In general a good place for a meeting.

      Ebse_J
    • Great hotel in a great surrounding

      5.0
      Reviewed 17 September 2018

      Bad Wilhelmshhe is a beautiful hotel in a large garden. The rooms are big. The bathroom is good. We had dinner here, it was good. The breakfast is excellent. The hotel has a nice indoor pool at the Spa. There is also a small gym. You can walk in the surroundings. On special days there is transport up to the mountain where cascades and statues look for your eye. If you walk down 10 minutes you can take the tramway that brings you all over Kassel.

      FrankXXX
    • Faded glory, not worth the high price

      2.0
      Reviewed 30 July 2018

      Looking forward to some luxury treatment, we were happy to arrive at the hotel - but it was mostly downhill from there. First, we had to call them just before arrival to be sure that they had available parking for an electric car - they had no way of reserving these spots, so the clerk had to go outside to see while we waited on the line. The hotel looked good, but reception service was quite bad, and we got a family room out back, in the conference building which was deserted. Dinner in the outside restaurant was only ok, food was nothing special. The waiters disappeared from time to time, for the longest 20 minutes, so ordering more drinks and dessert took a long time. When we arrived back in the room, ready to go to sleep, the kids sofa bed had to be folded out by us. And the sofa bed was not even made! Complaining to the reception was almost impossible, as they did not understand English, and when we finally came through we had to wait even 20-30 minutes before one of the waiters from the restaurant came to make up the bed. You think the story ends there? No, because at 6 AM, tractors and lorries started arriving in the parking lot outside our room, and it was extremely noisy all morning. They even rinsed some stuff off with pressurised air outside the loading ramps. Not the best way to start a long day of driving, but at least our car was fully charged enabling ut to get away as soon as possible!

      jonk52

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