Rixos President Hotel Astana

Kunaeva 7,Astana,Kazakhstan

  • Experience World-class Service at Rixos President Hotel Astana

    Located in Astana’s government district, this 5-star hotel has 2 elegant restaurants and a large spa with pool. Its air-conditioned rooms and suites include a spa bath and free WiFi. The bright rooms and suites of the Rixos President Astana also feature flat-screen TVs and in-room safety deposit boxes. The hotel features free international phone calls. Guests can order a meal in the Lalezar Restaurant, serving dishes of Turkish cuisine. You can relax in the elegant lobby bar, or enjoy live music in the Irish Pub. Anjana Spa features a sauna, a Turkish steam bath and the Soul Bar. Guests can also work out in the gym or book a massage. Rixos President Astana offers a paid pick-up and drop-off from Astana International Airport (12 km). Khan-Shatyr Entertainment Centre is 800 metres from the hotel, and the Bayterek Monument is 1 km away.

    Amenities

    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Business Center
    • Breakfast
  • reviews

    • Great hotel, bad airport pick-up

      4.0
      Reviewed 23 March 2020

      The hotel is really great. The rooms are spacious, modern and clean. The interior design of the hotel is very interesting and unique. They combined Western and Kazakh style which I found very unique. The breakfast is very good with a huge buffet. Staff is very friendly, especially I want to mention Fariza from reception who organized some extras for me. The location of the hotel is the best you can have in Nur-Sultan. All the major sights and the Khan Shatyr shopping centre are in walking distance. It would be a clear 5* rating but the airport pick-up really was not good. I contacted the hotel via e-mail. To my first e-mail they did not even respond. When I send them a reminder they asked me to send a copy of my passport and a photo of my credit card to guarantee for the pick-up. I found it very odd that the hotel would ask to send such sensitive personal information via e-mail just to guarantee for a simple airport pick-up. I finally took a taxi to the hotel for 4000 KZT (ca. 10 EUR). Then, on the day of my departure, I took the transfer service of the hotel to drive to the airport. It cost nearly triple the amount of the taxi (11000 KZT) and the driver was driving way too fast and I really felt uncomfortable.

      martinLD1
    • Very comfortable stay, great food

      5.0
      Reviewed 11 March 2020

      I was staying for a few days on a buisniss trip, firstly it was a great price for a spa hotel. My room was lovely and in particular i loved my Jacuzzi bath. There was a good breakfast included, and i had meals and drinks at the irish bar and their main lobby. They have cadged birds singing during the day, in their vast rather lovely atrium, and i highly recommend trying their cakes. We had a dinner function in their suites, and the catering was excellent. The spa was a real delight, with a huge pool and a choice of saunas and steam rooms. My only complaint would be my room was far to warm, and there was no way to turn the temperature down. For me the bed was a bit on the hard side.

      alexpudge
    • Efficient staff and comfortable rooms.

      4.0
      Reviewed 05 March 2020

      I arrived at the Rixos at 3am, to a very efficient check-in process. The front desk knew when I was arriving and everything was prepared and ready. After a long flight I was delighted to learn that the hotel bar is open 24 hours, so I was able to enjoy a swift drink before turning in. Another added bonus is free international telephone calls. Comfortable rooms and a good breakfast.

      Philip2204
    • Somewhat Disappointing

      3.0
      Reviewed 29 February 2020

      The Rixos looks nice from the outside and the money has been spent on the immediate interior:lobby,atrium and shopping area.The lovely glass elevators with pretty views is where the illusion ends. The rooms are standard,on the smallish side and not especially appealing design-wise.The bed is comfortable with quality linens and I enjoyed the walk-in rain shower and the high quality toiletries. There was water and Nescaf provide along with tons of sugar but no Coffee Mate or creamer?The breakfast buffet was nice but the other meals were barely adequate in addition to abysmal service. However,in the evening the lobby was full of hookers despite the high level of security indicating collusion between the hotel and the pimps!Final word,pretentious lacking substance.

      CoachPaulbball
    • Professional and Friendly

      5.0
      Reviewed 13 February 2020

      I extended my business trip with a few personal days in Astana during which I stayed at the Rixos President Astana Hotel. The hotel staff were very helpful arranging taxis, providing sight-seeing and restaurant recommendations. The room was large and in excellent condition. In regard to food and in-house entertainment, I enjoyed two dinners in the hotel restaurant with beautifully discrete live music, the breakfast spread was amazing and the live jazz band in the bar was equally enjoyable. I would highly recommend this hotel and intend to bring my wife with me on my next trip.

      philipbrearton

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