Relaxia Lanzasur Club Aqualava

Gran Canaria, 26,Playa Blanca,Spain

  • Experience World-class Service at Relaxia Lanzasur Club Aqualava

    Relaxia Lanzasur Club is located just 200 metres from Flamingo Beach, in southern Lanzarote. Surrounded by gardens, this attractive complex offers a 24-hour reception, fitness centre and outdoor pools. Each airy Lanzasur bungalow has a spacious patio. They have a lounge with a sofa bed and flat-screen satellite TV, while kitchenettes include a fridge, microwave and toaster. Guests can enjoy varied buffet meals in the Lanzasur’s restaurant. There is also a lobby bar with live entertainment, and an on-site supermarket. All guests have unlimited access to the Aqualava Water Park during their stay. Free parking is available at the Lanzasur Bungalows. The centre of Playa Blanca is just 2 km away, and the Timanfaya National Park is 25 minutes from the property by car.


    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Breakfast
    • Childcare Service
    • Lounge
  • reviews

    • Average at best but some good

      Reviewed 11 September 2019

      Me and my family recently stayed at the lanzasur club we found it enjoyable enough however the food was average at best and overly spicy the alcohol was poor unless you pay for better despite paying 2000 for 2 week all inclusive stay the evening entertainment was poor and felt like they catered for the kids with only 4 enjoyable shows in 14 days and having to pay 40 euro per week for air con is really bad i will however praise the staff as they would do anything to help and were very kind we would come again but only if the bad things that I've mentioned change unfortunately there are a few hidden charges like air con and different alcohol etc


      Reviewed 11 September 2019

      Stayed here with a family of 5 , 2 kids aged 7 and 3 .. The bungalows were perfect for us we had interconnecting and it was perfect . The cleaners came and changed our linen and towels and bleached / mopped every other day (one day we needed it in the in-between day and there was no problem with that what so ever . The pools and the water park were perfect for my children for their ages . In the hotel pools two of the three pools are heated the baby pool and a bigger one . The aqualava beach pool is heated which is great after going on all the slides as the water is cold ! But bearable . The food in aqualava is good and something for every one ! Including vegetarians . The hotel food is good a lot to choose from the kids found something every day to eat from there and cleared their plates ! Being a vegetarian there was few options but once I made the chef aware he cooked me vegetables pan fried with tortilla wraps or wedges when ever I asked which I thought was amazing and a personal touch ! So grateful ! The staff and animation team were actually the most wonderful people EVER ! They done so much for everybody and really made the effort with the children there was not a child sitting in the whole entertainment area they were all up dancing , singing ,playing games and literally just sitting and socialising with them . So special thank you to all of the animation team . MAXIMO is such a kind hearted man and really made our family holiday with all the other Staff which I dont know there names THANK YOU FOR A GREAT HOLIDAY

      Shannon Mary C
    • Beautiful hotel

      Reviewed 10 September 2019

      We stayed at this hotel we really enjoyed it ,the food was hit and miss but that was the only problem ,the rooms are lovely and the staff are very friendly helpful, been all inclusive you was limited to what drinks you can have it seemed that you was able too drink there local drinks

    • Terrible

      Reviewed 08 September 2019

      We arrived late at night, the reception left us to find our bungalow. The bungalows dont represent the photos, they are dated. The cleaners was the worst weve had so far in ten days they came round twice and the second time was a day before leaving. You have to pay for cocktails, slush puppys, ice creams and some of the games. The bar staff try and push you to buy the cocktails and change the prices. Maximo on the bar is friendly but the rest of the staff are grumpy and rude. The entertainment is minimal and the entertainer kiki was chatting up our neighbour and staying at her bungalow most nights. This is the first Tui hotel weve been to that does not allow you to keep your room when leaving at night, which is a nightmare with small children. Would not return.

    • Disappointed

      Reviewed 01 September 2019

      Positives 1. Quick and easy check in 2. Chalet clean and had what we expected 3. Cleaners for our chalet was really good and made us laugh each time as would arrange our 5 year olds animal teddies in a different position each time and make a theme of them 4. The German young lady on reception was very helpful and smiley 5. The on site shop is good 6. The animation team work hard but leave you alone if your not willing to join in Negatives 1. Pool area not cleaned regular as in the morning there is still debris from the previous day still on the floor and tables 2. People reserving sun beds when there are signs up and information given to you on check in that its not permitted but the hotel does nothing about it 3. All inclusive cocktails dont bother trying them they just taste of syrup 4. Pool bar not enough staff the drinks machine breaks down etc but takes a while to get it mended and why the same food everyday at the bar??? 5. Supposed to be a all inclusive but you have to pay for many things 6. Why is the music so loud round the pool and the same music everyday, no need 7. At night its hard trying to get a young child to sleep as the entertainment is outside and very loud, dont know why it cant be inside as that bar is very rarely used 8. The coffee is awful 9. The left over food is then put out for breakfast and lunch, we struggled the 2nd week with the food so ended up having cheese and biscuits, why sprouts are out for breakfast I will never know THE MOST IMPORTANT ONE. WE FOUND MOULD ON THE PASTRIES WE INFORMED THE CANTEEN MANAGER WHO DID NOT REALLY GIVE A SXXX AND DID NOT REMOVE THE REMAINDER THAT WAS OUT, I ALSO INFORMED OUR TUI REP WHO SAID SHE WOULD DEAL WITH IT AND COME BACK TO ME AFTER TAKING OUR ROOM NUMBER AND NAME BUT GUESS WHAT NO ONE CAME BACK TO US. We will never use #TUI/FIRST CHOICE again or ever return to the hotel. This holiday cost us a lot of money in which we feel we have been ripped off.


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