Pullman Zhuhai

Midtown No2033 Jiuzhou Avenue,Zhuhai,China

  • Experience World-class Service at Pullman Zhuhai

    Pullman Zhuhai is conveniently located in the popular Gongbei District area. The property features a wide range of facilities to make your stay a pleasant experience. Take advantage of the hotel's 24-hour room service, 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, slippers, sofa, towels, closet. Access to the hotel's fitness center, sauna, outdoor pool will further enhance your satisfying stay. Pullman Zhuhai combines warm hospitality with a lovely ambiance to make your stay in Zhuhai unforgettable.

    Amenities

    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Childcare Service
  • reviews

    • Absolutely Not 5 Stars customer service

      3.0
      Reviewed 26 August 2019

      If you have read my post, you would know that I have been with the English version of Tripadisvor since 2007. I have well over 229 contributions. My type of stay would include a budget type hotel to a 5 stars ++ hotels. I am very aware of what is the expectation of proper 5 stars hotel. Since I also know simplified Chinese writing, I have just joined the Chinese version of Tripadvisor as well. I have written a review seperately in simplified Chinese about ZhuHai Pullman. Now let's count the good(s) for Pullman ZhuHai: The location of this hotel is very good because it is right inside the FuHuaLi shopping area. Many good restaurants and shopping in FuHuaLi. Hallway and common areas: kept very clean and free of cigarette smoke smell. Room: the room was kept very clean and absolutely NO cigarette smoke residue smell at all. Pullman ZhuHai actually have a penalty for RMB$1000 if guest smokes inside the room. Wonderful policy. Toilet: all hardware of the toilet is functioning perfectly, no leakage of water or anything like that. toilet was very clean and no problem here. Chinese restaurant on 4th floor: Our family had dim sum here. Food quality was excellent, but the price of tea was overpriced. After DimSum, we bought a box of Moon cake from the restaurant because it is near the Chinese Moon Festival. It tasted delicious. Now the reason why I gave Pullman Zhu Hai such a low rating: At night, my husband took a shower and was drying his thin and short hair, but the hairdryer Pullman Zhu Hai provided was so horrible. It stayed on for about 3 mins and then shut down due to overheating. We need to wait for it to cool down enough so the fuse would kick back in so we can use it for another 3 to 5 mins, then it shuts down again. I have long thick hair and there is no way I would do that all night, waiting for the hairdryer to come on and off just to dry my hair. This is not a 3 stars budget hotel. I called down to the front desk to see if I can get a different type of hairdryer to dry my hair. But the answer I got from them was that Pullman ZhuHai doesn't have any other kind of hairdryer. That would have been O.K., but then the front desk clerk lectured me saying ALL 5 Stars Hotel uses the same type of hair dryer similar to this one. I said you must be joking??? Pullman is not even a top-five hotel in the world ranking how could they have commented on such a thing???????? Obviously, there is no point in talking to this front desk clerk. Next morning when we check out, I ask a person called Joyce Li to let me know the contact email for the General Manager of Zhu Hai Pullman Hotel. How ever, she refused to pass on the information and only gave me a name card of a Front Desk Manager called Francis Zhong. She further claims she doesn't have any detail of her General Manager. if this is true, there is mega problem with the operation of this hotel. At this point, all she wanted to do was to get me out of the front door. She didn't bother to ask what my complaint was about, and she has no interest to listen to this guest. Wow, this is a 5 stars hotel customer service??? Must be the ZhuHai Pullman or the AccorHotels group's specialized training for ZhuHai city only!!!!!! John Webb, Area General Manager at AccorHotels - China Please do not let this ZhuHai Pullman tarnish your company's good name. Do something about customer service in this hotel. You really need well experienced people on your team.

      BluePoolRoad
    • 1st time to Try a Hotel in Zhuhai

      5.0
      Reviewed 19 August 2019

      We checked in on Aug. 10, 2019, 8:10PM. We had 9 holes golf course in Zhuxiandong. The room number was 1308, facing east. The basement parking area was very hot. After 9PM, there was no elevator from first floor to the basement. Instead, we had to use the escalator near H&M, in order to get to the basement parking area. During early evening, it was very hard to find a parking space. It lasted like 20 seconds. The room was very clean and acceptable. Hotel staffs were very fabulous. The pool was small, like a child splash zone.

      wilsonjing
    • Great stay

      5.0
      Reviewed 15 August 2019

      Great room, great food, great location and very welcoming staff (Zoe, Mike, Joey, John). Very happy with the assistance I received from executive management - Roberto and Carrie. Thank you for making my stay perfect. To all travelers, I recommend using the executive lounge. Quiet, cosy and a good place to meet. BR - Melbourne

      Brett R
    • Great Location

      4.0
      Reviewed 13 August 2019

      One of the best locations in Zhuhai, loads of restaurants, shops, supermarkets close by. Hotel is Morden, clean, rooms are good size. Internet for westerners is the best I have had in China 3 stays at Pullman Zhuhai great business hotel.

      damondunlop
    • Great stay for 3 nights

      4.0
      Reviewed 28 July 2019

      Check-in was fast and smooth, staff are friendly and helpful. Room is spacious and clean. Buffet Breakfast have lots of variety. Hotel location is convenient , a mall shopping center is just beside the hotel.

      FRANKIEYANG

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