pentahotel Braunschweig

Auguststrae 6-8,Braunschweig,Germany

  • Experience World-class Service at pentahotel Braunschweig

    This hotel offers modern and cosy accommodation in Braunschweig city centre, just 600 metres away from the Braunschweiger Dom cathedral and the historic Burgplatz square. As a guest at the pentahotel Braunschweig, you can expect stylish rooms equipped with comfy beds, free pay-TV channels, a rainforest shower. Standard WiFi is free of charge and premium WiFi is also available. The hotel’s pentalounge consists of a restaurant, a bar and a reception. The pentalounge serves a range of tasty dishes and refreshing beverages at an affordable price. Unwind and socialise in the pentahotel Braunschweig’s games room, which features a pool table and a Sony Playstation 4 console. Guests can use the games room’s facilities for free. After a busy day, take some time to relax in the pentahotel’s sauna, or enjoy a rejuvenating workout in the modern fitness room.

    Amenities

    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Business Center
    • Breakfast
    • Childcare Service
  • reviews

    • Slow and incompetent, has probably seen better days

      3.0
      Reviewed 25 September 2019

      At check-in there was a small group before me, which is not unusual. However, the reception clerks were very slow and the process seemed to take forever. By the time I reached the desk I was so annoyed I decided to speak English (instead of German), which completely took the clerk by surprise - her language skills simply weren't up to the task. She wanted me to fill in my private address on the form and when I asked why the hotel needs to have it (I was traveling for business), she was not able to give me any reasonable answer. She was just reapeating the word "Anmeldebesttigung"! I told her that yes, I have made an Anmeldebesttigung, so the German authorities do know where I live, but the hotel does not need to know it. She repeated the word again until her colleague stepped in and agreed to check me in without having to give my address. Although the room itself was mostly in acceptable condition, the hotel lobby and corridors seemed shabby and worn. My room, although on the upper floors, was facing the street and in the morning the noise of the traffic got disturbingly loud, which I discovered was at least partly due to the window not closing tightly! The hotel is not as good as people here say - average at the most, nothing special.

      Lupus_homini_lupus
    • Very good!

      4.0
      Reviewed 06 September 2019

      Location is excellent! Service and food are very good. Accommodation is good - only small remark that pillows are extremely soft. There where no option to have a little bit harder (to be honest - I didn't ask for).

      OmerSa2019
    • Someone else got our room eventhough we did not check out

      1.0
      Reviewed 18 August 2019

      I booked the pentahotel for 3 nights. On the second day I brought everything I had with me from the room to go to my meetings (simply because I needed to have everything I had with me for work). When I came back and opened the door there were 2 random people lying in my bed. I was angry and asked the front desk and they basically blamed me for bringing everything with me and so they think I checked out. They finally gave me a room just to settle in. However, the next day when I checked out they still did not admit fault and insisted on charging me 3 nights and also did not apologize for the mistake. They even told me it was the guests' responsibility to leave things in the hotel room so they know we still want to stay there.... this is simply just unacceptable. I am extremely angry about this situation. There is also zero interest from the hotel to fix the issue and even blamed the guests. I do not recommend you go to this hotel because I do not think anyone should experience this.

      Venus T
    • Worth a second trip

      5.0
      Reviewed 05 August 2019

      Pentahotel Braunschweig is centrally located with easy access to main highways. Personnel were very helpful and friendly. Highlight was the spacious and beautiful room with high ceilings. Although the room was obviously historic, all modern conveniences were available. Definitely worth a second trip!

      patriciasF9298OU
    • Not qualified

      1.0
      Reviewed 16 July 2019

      I am still living in Pentahotel and will stay here further till 31.07, because of the previous fixed booking. I would like to share some experience and feeling of this shot stay for 2 weeks. 1. Not clean. I have found that the carpet was not cleaned for the whole first week. And I left a message to ask for cleaning before I visited my friend on first weekend. 2 days later when I came back on Sunday, the carpet was still dirty. When I asked the women at the reception how often do they clean the room. She told me every day. That is definitely not true. She aksed another one to check my room and then they cleaned it finally. This story is not finished, they clean the carpet not every day. I just ignore it, if I can tolerate it. One picture was made just now and found something. 2. I chose Pentahotel via HRS. In HRS it is marked with 4 HRS stars. However it is standard hotel without star. As HRS member I shall get one bottle of water. I haven't got one except the on first day. Maybe I shall ask and then they give me. 3. The key doesn't work well. That happened not on me but my colleague who is also living in Pentahotel. Within 2 weeks her key doesn't work for 5 times. She is always challenged by the Pentahotel, because they thought she put her key card with smartphone together. Indeed she put it in her wallet. Her request to change the room is also ignored. I hope that such things will not happen for all the viewers. But unfortunately we met. If we have the next trip, we may change our choice to others.

      673yanleiz

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