Park Hotel Ai Cappuccini

Tifernate,Gubbio,Italy

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    Experience World-class Service at Park Hotel Ai Cappuccini

    Offering a large indoor pool, the prestigious Park Hotel ai Cappuccini is set in a converted 17th-century monastery, near the historical centre of Gubbio. It features the largest wellness centre in town. The rooms of the Park Hotel are located in the cloister or in the modern wing of the monastery. All rooms have air-conditioning, satellite TV, and Wi-Fi access. Ai Cappuccini features a sun terrace and a gym. It also has a spa and wellness centre, and beauty treatments and massages are available on request. Sports facilities include a 5-a-side football pitch. Restaurant Nicolao offers a wide range of traditional Umbrian dishes, adapted using international flavours, and a Mediterranean seasonal menu. The bar serves international cocktails.

    Amenities

    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Business Center
    • Breakfast
    • Childcare Service
    • Lounge
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    reviews

    • A good location for seeing Gubbio with friendly helpful staff

      3.0
      Reviewed 16 September 2019

      The best thing about this hotel is the staff on the front desk. They gave us a great welcome and really excellent ideas about walks and drives in the area and restaurants. The rooms are adequate but rather soul less. Breakfast is very good and again the staff attentive and helpful The worst experience for us was the hotel restaurant. They brought one wrong dish and served the wine for the main dish to my husband when he had almost finished. Perhaps it was just an off day as the service elsewhere was impeccable.

      Barbara G
    • Birthday beauty

      5.0
      Reviewed 09 September 2019

      This is a beautiful hotel. Very friendly and helpful staff. Wonderful surroundings and magnificent food. Definitely the place to go for that special occasion or just to treat yourself. We would love to stay again

      fergalini
    • Perfect for relaxation and exploring

      5.0
      Reviewed 14 August 2019

      After a few hectic days in Venice this is the perfect place (4hrs drive) to explore the more relaxed pace of Umbria. The hotel was full, but, seemed very comfortably relaxed in the way it looked after guests. It has various spaces to sit and chill: the lounges, outside spaces, the pool area and terraces. A medium sized pool with a large opening to the outside terrace, with loungers and covered tables and chairs, hillside views on down to Gubbio, there is an interesting "massaging shower" in the pool and sectioned jacuzzi and shallower areas. Well attended by professional staff. Not too attentive. They even switched their TV package so I could watch a live UK football match. Our rooms were in the cloistered area and were good, modern but not brand new. Top tip: park in the underground garage and get the lift to reception. Car will be cool when you return. 10/10.

      Nigel M
    • Less than amazing

      3.0
      Reviewed 06 July 2019

      I was somewhat disappointed in this hotel. I picked it out since it was newly affiliated with Hyatt Hotels, and it looked luxurious and unique in the online photos. It was formerly a monastery and I thought staying in a building like that would be really cool, especially so near to historic Gubbio, But when we checked in, our room was very modern and not unique at all. And the hotel had an overall "corporate" kind of feel. Late that night, we found that our room's A/C was not working and the temperature in the room was getting hotter and hotter. It was very late at night and we were so tired, having driven from Lucca that day, but there seemed to be nothing to do but to call the front desk. There was no one to fix the problem, so after arguing with us for a while (he suggested opening the window! But there were no screens, we didn't want bugs to fly in) the clerk finally gave us the option to move to another room just for sleeping. The put us in the much older style, original rooms and the room they gave us was a two bedroom suite. So much more spacious and airy than where we had been! I loved this. Come morning, I asked to be able to stay where we were, especially since our original room was still warm, but they said no. I felt that they should have let us stay where we preferred given the inconvenience and discomfort of the heat we had experienced and moving our entire family to another room late at night. They said the A/C had not been turned on yet in the entire hotel, and it wasn't just our room, but that seemed odd since no one else on our hall seemed to be having a problem. During the day, they did manage to get the A/C in our original, modern room working again. When we checked out I told the front desk about our less than perfect experience and they told me generally guests prefer the more modern rooms. I think they should offer people the choice at checkin rather than assume everyone wants the new, soulless rooms. Breakfast is included, which is nice, and there was a pretty big variety of things to eat, although they needed to replenish more frequently. The breakfast room is almost too big and very empty for some reason--a bit depressing. Service is less than bustling. After we'd been sitting for a while I realized the placemats seemed familiar. They were just like some green and purple coasters I'd bought at Ikea for Halloween years previously. The hotel's placements were purple. I turned them over. Yes, the Ikea label was still on! But the placemats are quite grubby looking, having obviously been in use for several years. They strike a discordant note--they really need to get rid of these and get new placemats. The whole idea of Ikea Halloween placemats just doesn't fit in in a supposedly luxury hotel! In stark contrast, the hotel's dinner restaurant is amazing and should not be missed. We ate there our second and last night and everything was perfect. I don't remember what we had but the appetizer was so amazing that we had to order another one! The prices were reasonable given prices in the area. I would definitely eat there again! The hotel has a spa which seems to be a big part of their marketing. My daughter tried it and wasn't impressed by her treatment. All in all, this place has a lot of potential but I feel that the hotel's managers need to manage better and make guests' enjoyment and experiences more of a priority.

      Colby7777
    • A diamond in the heart of Umbria

      5.0
      Reviewed 03 July 2019

      Gubbio, a charming medieval village perched on the slopes of Mount Igino. The Park Hotel ai Cappuccini is the precious stone laid on the gentle hills below. The structure rises from an old monastery recovered and wisely enhanced ... all flanked by a restaurant and a SPA worthy of a 5 * L hotel Typical food but also gourmet dishes accompany you in a dream stay. Recommended

      V3364VVandreaz

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