Paper Factory Hotel

37-06 36th Street,Queens,United States

  • Experience World-class Service at Paper Factory Hotel

    Paper Factory Hotel is a popular choice amongst travelers in New York (NY), whether exploring or just passing through. The hotel has everything you need for a comfortable stay. To be found at the hotel are free Wi-Fi in all rooms, daily housekeeping, 24-hour front desk, luggage storage, Wi-Fi in public areas. Some of the well-appointed guestrooms feature television LCD/plasma screen, linens, mirror, sofa, towels. Access to the hotel's fitness center, games room will further enhance your satisfying stay. For reliable service and professional staff, Paper Factory Hotel caters to your needs.

    Amenities

    • Fitness Facility
    • Internet
    • Parking
    • Restaurant
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Business Center
    • Breakfast
  • reviews

    • Love it !!

      5.0
      Reviewed 02 October 2019

      This hotel was perfect for us ! Really autentic and raw decorated old paper factory. Beautiful rooms. Lovely staff. Nice breakfast. Close to the subway. Close to the hot area Astoria, with small restaurants and nice shops.

      Schwennesen
    • Amazing hotel poor choice of staff

      2.0
      Reviewed 01 October 2019

      This hotel is great aesthetically it still was going under a bit of renovation, but it looks like its coming along. However the gentleman that checked me in didnt know I was listening as he was making racist remarks against white people. I believe he name is shane, my husband told me not to worry about it but I cant help to know such a beautiful hotel hires this type of staff. Although we enjoyed our stay we will not be returning.

      Courtney G
    • Super fun lil place!

      5.0
      Reviewed 30 September 2019

      This is a fun hotel with a funky artsy vibe. Grab the penthouse if you can - its got great views on two sides (including Manhattan skyline), lots of space and is just pretty cool in a rustic artsy way. We loved it - will stay again.

      mahka
    • Very nice hotel and exceptional staff!

      4.0
      Reviewed 29 September 2019

      Our stay at The Paper Factory was very last minute and late at night due to our flight into town and everything else in the area being already fully booked. I must say I was pleasantly surprised. The hotel is best described as industrial meets Bohemian. The rooms are large and clean, but maybe a little light on the amenities (no luggage rack or laundry bag provided in the room). Upon check in we discovered that one of the bed frames in our room was broken, due to it being well after midnight the maintenance staff were unable to fix it and there were no other rooms available to move us to, so after a bit of improvisation we made it work for the night. In the morning the front desk staff were extremely apologetic for the inconvenience and reduced our stay by 20% and provided us with a complimentary breakfast. Which we found very satisfactory. Every one at the hotel was incredibly nice and accommodating. I can confidently recommend a stay at this hotel!

      552erinr
    • WORST HOTEL EVER

      1.0
      Reviewed 27 September 2019

      This was absolutely the WORST experience I have ever had in any hotel in the United States. I seriously thought I was in a foreign country! It started with our arrival, we got the room through Hotels tonight. The price on the website didnt match the price we were being told. At the last minute the hotel raises their price by $30 . They honor the price we had online but place my husband and I in two double beds. The reason we were staying in the hotel was because our flight was delayed and the car rental office was closed. We didnt check into the hotel until 1am in the morning. When we asked for a late check out 2pm they said all the could do was 12:30 and they would have to charge us after that time. But they would see if the manager would allow. In the morning when we asked the manager said no. This was serious inconvenience because our car rental company sold out of cars and we would need to have someone from another state pick us up! So we only spent a few hours in the hotel and then we got KICKED OUT! There was no empathy for our situation no consideration and the staff didnt try to get to know our situation either! They were SO INCREDIBLE RUDE and snobby! So if this a last minute reservation DO NOT Stay here! Also, when we checked in our sink was flooding over and had to call and wait for maintenance to fix it! The hotel was also under construction so you dust and men working everywhere and a large part of the lobby was closed off.Very tasteless for a hotel that was so RUDE & SNobby!

      justinf16

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