Novotel Balikpapan

Jl. Brigjen Ery Suparjan No. 2,Balikpapan,Indonesia

  • Experience World-class Service at Novotel Balikpapan

    Strategically located a 5-minute drive from Balikpapan Trade Center, Novotel Balikpapan offers an outdoor pool and 24-hour front desk. Free WiFi access is available in all areas. Decorated with warm colours, the air conditioned rooms here are fitted with flat-screen cable TV, safety deposit box and desk. An electric kettle and minibar are provided. En suite bathroom comes with a shower, hairdryer and free toiletries. The rooms have either a city or a sea view. The friendly staff at Novotel Balikpapan can assist guests with laundry and dry cleaning service. Exploring the city is easy with car hire, while day trips can be arranged at the tour desk. The hotel also comes with a fitness centre, spa, billiard table and tennis courts for guests who wish to workout or relax. Other facilities offered include a golf course, nightclub and a video game room. Guests may book an appointment with the barber/beauty salon or take a dip in the hot tub. An access to the business centre is also provided. Colors Restaurant serves a fine selection of Mediterranean and Asian dishes, while Asian, Western and authentic Indonesian food is available at The Square. Tapas and refreshing beverages can be enjoyed at Colors Bar. The hotel is a 10-minute drive from Mala Beach and a 30-minute drive from Sultan Aji Muhammad Sulaiman Airport.


    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Business Center
    • Breakfast
    • Childcare Service
    • Lounge
  • reviews

    • Free from bottled water ..!

      Reviewed 02 August 2019

      There is no bottled water in the room nor in the meeting room. Instead, the hotel provides water jug that can be refilled by water dispenser in the corridor in each floor. I stayed in the room which is spacious with comfy bed and desk for working and an arm chair. It is better if you could ask for the room with sea view. Breakfast is standard but I enjoyed nasi kuning(turmeric steamed rice) with its condiments.

    • Perfect hotel for Bussiness trip

      Reviewed 21 July 2019

      What a Marvelous hospitality. Novotel upgraded my room 2level above, really exceeded my expectation, during the stay all the staff (FO, RoomService, Restaurant, etc) had shown their best hospitality, friendliness, helpfullness to their guest and especially the FOM & DM.

    • Unpleasant Experience

      Reviewed 21 May 2019

      I received unpleasant experience during my stay at the hotel. The reception put me in room 925. When I went up to the floor and found the floor directory only up to room 923. I called the reception since there is no direction. When I entered the room, I felt inconvenient because there was no aircon remote to adjust room temperature. Asides from that, the charging station was on the corner of the room far from the bed. I called again and received unpleasant responses from the reception. She only said there was no ac remote and couldnt be adjusted and if I felt hot, she would send engineer to check. Felt weird with her response. When the engineer came, found out there was portable aircon in this room (in this pic) because the room was connecting with the next room and the temperature could only adjusted in the other room. When the portable aircon was turned on, it was so noisy just like turn on the genset. I immediately requested to move to other room. The management, please let the reception to response the hotel customer politely, unlike responses I received and sounded like I have never been to 5 or 4 stars hotel by saying no aircon remote/machine in the room.

    • Business Trip

      Reviewed 26 April 2019

      It was my first time visiting Balikpapan and has chosen Novotel as my 2 night hotel, from the Check In and Check out was smooth sailing, the friendliness and warm service were Top Notch Excellent. I also received a wonderful delicacy upon arrived in my room together with warm welcome note from the Hotel. A very personalized warm welcome from GM and the staffs. Thank You indeed

    • Old Hotel & poor breakfast

      Reviewed 16 April 2019

      Old hotel and rooms very tired and desperate need of refurbishment. Bathroom sockets hanging of the wall Breakfast at 9:30 am, none of the food had been replenished in the dishes on the buffet. Bread and pastry not fresh


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