Mercure Thalasso and Spa Port Frejus

Rue Des Forces Franaises Libres,Frejus,France

  • Experience World-class Service at Mercure Thalasso and Spa Port Frejus

    Located on the beach and only a 10-minute walk from Fréjus town centre and Saint Raphaël, Mercure Thalassa Port Fréjus offers direct access to the Thalassotherapy Centre and its sea water swimming pool, hammam and relaxation room with tea service. The air-conditioned rooms with loggia are well-equipped with direct telephone, television, hair dryer, minibar and safe. Our restaurant offers traditional and low calorie menus featuring cuisine rich in colours and flavours.

    Amenities

    • Fitness Facility
    • Internet
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Breakfast
  • reviews

    • Very Poor

      1.0
      Reviewed 31 August 2019

      4 star hotel with 4 star prices, BUT 1 STAR ROOMS 480 euros for 2 nights The good... Okay swimming pool Close to beach and Marina The not so good... Worst room (112) I have ever stayed in Booked ocean view - what a joke (see photo) No soap, no hair, or body wash Sent 2 emails to the manager, but ignored both times. Dont book here unless you are used to crap rooms!

      RichardQ220
    • Too many rules!

      2.0
      Reviewed 12 July 2019

      Children >13 are charged as adults, but are not allowed to enjoy the Spa. Special swim clothing is required in-&outdoor, normal swim pants are not allowed. I have Gold status, but no welcoming in the room, and no upgrade, there were rooms available, I checked...

      375kaie
    • All good but disastrous checkout

      4.0
      Reviewed 09 April 2019

      Have stayed at this hotel before Check in was super smooth (just what you want when you arrive late and tired) Room was clean and tidy and good Mercure standards Breakfast as expected Checkout - very slow in dealing with customers before, took an entirety. Then no apology to me. Constantly took phone calls without any apology or excusing. End result, I left. Walked off

      ashleyoverton
    • Overall positive experience with small downsides

      3.0
      Reviewed 23 January 2019

      The Mercure Port Frejus is perfectly located to the Marina and with direct access to the beach. With the location, it was the perfect starting point for us to explore the Cote d'Azur. The staff at the front desk was very helpful and efficient at all times and the staff in the restaurant as well. During breakfast time, it sometimes can get crowded, but we never had to wait too long. Our room had a very nice view facing the marina, the balcony was nice and it was still quiet at night. However, the furniture of the room needs some renovation and the mattress was unfortunately really uncomfortable.

      ReisenderMuenchen
    • BEWARE OF HOUSEKEEPING LOSING YOUR BELONGINGS

      1.0
      Reviewed 16 November 2018

      I recently stayed in this hotel for a week. The hotel itself is nice and the facilities are fairly decent. 3 days into my trip I encountered a problem. I had left a pair of headphones on my bed and gone out for the afternoon. When i returned, housekeeping had changed the sheets and the headphones were nowhere to be found. I notified the reception who were helpful in trying to assist me but said they could only ask the launders if they had found them. I was notified on the day i checked out that they had not been found and there was nothing they could do. No offer to replace the headphones which had been removed from my room from their staff, just a shrug of the shoulders and that was it. I later discovered that this had happened on the day before with one of my colleagues who had bought a new bracelet as a gift. I now have to purchase a replacement out of my own pocket due to the incompetence of the hotel staff. Would not recommend.

      V7268BQphilb

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