Mayfair Darjeeling

The Mall, Opposite Governor House,Darjeeling,India

  • Experience World-class Service at Mayfair Darjeeling

    Located in Central Darjeeling, Hotel Mayfair Darjeeling is a perfect starting point from which to explore Darjeeling. The hotel has everything you need for a comfortable stay. Free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fireplace, taxi service are there for guest's enjoyment. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, internet access – wireless, non smoking rooms, heating, wake-up service. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including fitness center, spa, garden. Discover all Darjeeling has to offer by making Hotel Mayfair Darjeeling your base.

    Amenities

    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Business Center
    • Breakfast
    • Childcare Service
  • reviews

    • Comfortable stay riddled with poor housekeeping etiquette

      2.0
      Reviewed 5 days ago

      The property is intricately decorated with picture references of various cultures surrounding Darjeeling with a dedicated section to Sir Edmund Hillary and Tenzing Norgay in an exhaustive library. Rooms are quite big and comfortable with adequate heating facilities. Do not miss the view of Kanchenjunga in the morning from the view point across the road. Breakfast spread is quite varied and sumptuous. Unfortunately, our experience was marred by poor hospitality across all fronts for the star qualities it promises and exudes. I would like to highlight the poor hospitality etiquette of housekeeping / porter and hospitality staff in spite of handsome tips we were handing. They were kind enough to close the door to our faces and look the other way when we needed assistance. We were woken up in the middle of the night by hospitality staff who forgot to take our signature for consumption at restaurant, I believe they could have wait until the next day.

      manjarisane4u
    • Pleasant Stay

      5.0
      Reviewed 6 days ago

      We are glae we chose to stay at the Mayfair Darjeeling.....no one elae could have offered such a lovely experience of Darjeeling the way Mayfair did it. We were also offered an upgrade in category of room opted for....well the way this property has looked into detailing of every small thing that would add to the experience of a guest is just unbelievable. I am sure there is a lot of thought which went through to create such an amazing property with just one thing in mind .....to create an exhilarating experience..... Decor, Amenities, Food, Service, Entertainment....u name it and they are designed at the Top of the class.... we are definitely coming back Mayfair. Thanks again !!!

      RG8040
    • Must stay

      5.0
      Reviewed 01 February 2020

      Excellent service by very courteous staffs ,comfortable stay. Marvellous and well maintained property. Security was excellent. The breakfast buffet is a must have. The ambience and collection of the library is appropriate for relaxation.

      soumikg185
    • Beautiful view but wont recommend because of their hidden charges, bad time management and poor housekeeping etiquettes

      2.0
      Reviewed 22 January 2020

      We stayed in Darjeeling Mayfair during the new year for 3 nights. The booking charges were very heavy and we assumed that it was beacuse of the New year vacation that the charges are high, however just a day before we were informed through email that they will charge 7500 for adult couple and 3500 for the child for new year celebration which was not informed during booking and when we reached out, they rudely asked us to go through the company rule book. which was neither mentioned in the site when we book, nor could i find a rule book link in their reservation confirmation email. The moment we entered we were welcomed by a Mayfair scarf, drinks and cookies. The ambience was beautiful and checkin experience was OK. The first day was sight seeing so we were pretty much away all day but the next two days we had a tough time. 1. They dont have hot water after few hours in the morning - with temprature dipping to 0 degrees if you say that we cannot start the boiler after morning, is it even acceptable??. Even during the boiler hours, water isnt nice hot, it was just above lukewarm. When repeatedly asked the house keeping they replied "Ithna garam kafi nahi hai kya" which means isnt this heat enough for you? 2. They are poor time keepers, their breakfast time starts 7:30 to 9, but for all those who are late comers they extend their Breakfast time to 10:30 or 11. Their lunch hour starts at 12:30 but since they keep breakfast kitchen open till 11, so their lunch started at 2. we are timely eaters and it was highly inconvenient to cope up with delay. There were foreign tourists who suffered this too, so in case you have your meals on time then may be its a wrong place to go. 3. We ate all our meals in the resort (payed a good price for it in advance). At the end of day 2 , me and my son had very bad stomach infection and so much that we had to rush to the emergency for getting an IV injection to arrest vomitting ( very suspicious about the quality of their food) and hence we were not a part of their new year dinner or party, they very well knew since they arranged a cab for us to the hospital but still charged us 11000 rupees for the new year party.

      Subs_Wanderlust
    • Delightful stay with great hospitality

      4.0
      Reviewed 21 January 2020

      Had a pleasant stay at Mayfair Darjeeling for 3 nights. The hotel is located just opposite to Raj Bhavan. It took us nearly 3 hours to reach from the Bagdogra Airport. The checkin process was smooth with a warm welcome. The reception area was nicely decorated and the fireplace added warmth to the room. Our room was nice, spacious and had all facilities available. The hotel provided Room Heaters (2 types) which were sufficiently kept us warm. The bathroom had hot running water through out the day. The staff was courteous and helpful. Appreciate their thoughtfulness on providing hot water bags on chilly winter nights. The library room was very good and nicely decorated. Enjoyed the live music during the evenings. However, food was very average and overly priced. Overall had a very good stay. Thanks, Aritra

      142aritrak

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