Mansion San Miguel

Huertos 35,San Miguel de Allende,Mexico

  • Experience World-class Service at Mansion San Miguel

    Boasting a garden and a terrace, Mansion San Miguel is situated in San Miguel de Allende. 500 metres from Church of St. Michael the Archangel, the hotel provides a shared lounge and a bar. Local points of interest like Historic Museum of San Miguel de Allende and Sanctuary of Atotonilco are reachable within a 7-minute walk and 12 km, respectively. At the hotel, the rooms are equipped with a wardrobe, a flat-screen TV, a private bathroom and bed linen. Free WiFi is accessible to all guests, while selected rooms are equipped with a balcony. The rooms feature a safety deposit box. A continental or Full English/Irish breakfast is available every morning at the property. Staff at the 24-hour front desk speak German, English, Spanish and French. Chorro´s trip is 300 metres from Mansion San Miguel, while Las Monjas Temple is 700 metres away. The nearest airport is Quétaro Intercontinental Airport, 65 km from the accommodation.

    Amenities

    • Airport Shuttle
    • Internet
    • Parking
    • Restaurant
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Breakfast
  • reviews

    • Great 6 night stay! Staff was superb!

      5.0
      Reviewed 04 September 2019

      My Wife and I totally enjoyed our stay at the Mansion San Miguel! From the moment we arrived the entire staff were attentive, helpful, and went out of there way to make sure our stay was a memorable one! Our room was the Garden View (Pasion) it appeared to be one of the larger of the 8 rooms, it was very cozy and the bed was very comfortable. A complimentary breakfast was served every morning between 8-11am (Fresh Fruit, Yogurt, Fresh Baked Rolls, and juice). The property is very convenant to Downtown, we never had to take a Cab. The incline to the hotel was a little steep, but good for burning off a fantastic Meal in town. Be sure to stop by the El Manantial Bar est 1920 on your way back to the Hotel, fantastic little place with great drinks and excellent food. I must also give a shout out to Jorge who went above and beyond for me. Without going inot too much detail, I had some "digestive problems"... Jorge contacted the pharmacy and had medicine delivered, it saved me! My only critique would be to have a few Umbrellas located on the Top Deck, it gets a little warm up there during the day, the view is fantastic. I would highly recommend this cute Boutique Hotel!

      665rodb
    • Wedding night ruined

      1.0
      Reviewed 30 August 2019

      My wife and I stayed at the Pasion Eterna room on our wedding night and Mansion San Miguel ruined it for us. We had forgotten to bring toothpaste and, considering the high price for the room, expected they could provide some. We were told by the front desk they would bring us some. Half an hour later, we were informed they didn't have any. The member of staff complained that if he went to buy some he'd have to walk a long distance (great attitude!). We told him not to bother. We decided to have a shower, and were blasted with high pressure FREEZING COLD water. We phoned the front desk to complain. He said he'd come and check the water for us. He never arrived. We called again and he said it was working. But he hadn't checked! It was still freezing. Understandably, we asked for our money back the next day, since our wedding night was ruined. The manager did not apologise, and did not even speak to me about it when I was checking out. He told my wife they would be in touch. I got a phone call from a very rude woman who told me I was lying! She said that the staff told her he had come to our room to check our cold water (not true) and that it had been hot (not true). She also said they don't have to provide toothpaste. I'm sure they don't have to but for that price they really should. I pointed out that they had ruined my wedding night. I was offered a 30% refund. I argued again and was offered a 50% refund which I accepted. One week later: no refund. I phoned the manager. He said they were "working on it", whatever that means. When I tried to discuss it with him, he started shouting over me! I could not speak. Whenever I tried, he shouted over me. Two weeks later, after I sent several emails and called five times, we got the refund. This hotel has the worst customer service I have ever experienced, and I recommend you avoid it unless you want to be treated like dirt. It's also situated down a steep back alley, which is not great. Get ready for the management's response now which will be a pack of LIES...

      Damodamodamo
    • Cosy and beautiful

      4.0
      Reviewed 25 February 2019

      This place decoration is lovely. Seems to have been a big mansion arranged to be a beautifully decorated hotel, with very few rooms and no children. Yet, this place is just blocks away from the center of San Miguel, which gives it a great advantage if you want to relax and also know the city. Service could not be better. Breakfast is delicious and very Mexican traditional. This is not a five-star review because our room (Deseo) was very little and kind of dark compared to the other rooms (we stayed on this room regarding hotel availability), and the bathroom was divided by a thin wood door, which spoils the room ambience (saying it in a gentle way). Finally, if you arrive by car, be prepared for the most steep alley in San Miguel (as far as we know).

      juancarlosm2
    • Magical

      5.0
      Reviewed 07 January 2019

      A beautiful place, a peaceful sleep, a delicious breakfast and access to an amazing rooftop where you can relax, pour yourself a glass of wine at the bar and overlook the city. To top it off you have a host like Jorge. He welcomes you home, jumps to help you with anything you need and is full of warmth. Joined by a fabulous staff, Jorge and team makes the entire visit magical. I highly highly recommend and cant wait to visit again.

      steady44
    • Wonderful experience/great staff

      5.0
      Reviewed 06 January 2019

      We cannot day enough wonderful things about Mansion San Miguel and their wonderful staff. They made our experience a great time. My husband and I are already looking to book our next trip. Monica, Victoria and Tomas are what make this place truly special. We were delighted every morning with very pleasant conversations and they were always ready go to help and guide us with any questions. This place is beautiful but the people working here are what makes it truly special. The location is perfect. Away from the hustle and bustle but close enough to all the action. The terrace has incredible views of the city and the church and was the perfect spot to view the firework show on NYE.

      cyndybel

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