Irotama Resort Zona Torres

Km 14 Via Cienaga - Edificio Irotama Xxi,Santa Marta,Colombia

  • Experience World-class Service at Irotama Resort Zona Torres

    Located 100 metres from the sea, this beach resort offers onsite marine activities, a fitness centre, and an outdoor swimming pool. Some rooms have panoramic sea views and free Wi-Fi access. All rooms in Irotama XXI feature a kitchenette, private bathroom, and satellite TV. Newspapers are delivered daily to each room. Guests Irotama XXI can arrange golf lessons at the practice court or engage in a tennis match. Activities for children are provided, as well as massage sessions. Simon Bolivar Airport in Santa Marta is 2 km away. Free private parking is possible on site.

    Amenities

    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Business Center
    • Breakfast
    • Childcare Service
    • Lounge
  • reviews

    • The worst hotel

      1.0
      Reviewed 02 September 2019

      I want everyone to be made aware what happened to me. We had a last minute trip to Santa Marta. This would have been my 4th stay there. On the way there, an hour before arriving, while we were driving, I reserved the hotel. By error, I selected 1 guest instead of 2 (my girlfriend) and did not realize until we arrived. When we arrived the front desk said we must pay 450.000 colombian pesos for 1 extra person for 2 nights. Roughly $150 USD. I said that is outrageous because the entire 2 nights costed me $170 USD and I refused to pay it. I showed them that I was able to book a new reservation then and there for $218 but they refused to let me cancel or modify my reservation and demanded the additinal $150 USD which would have made it $320. We were treated very badly by the front desk and the supervisor. We decided to leave and find another hotel at 10 pm. Many calls and emails later for a refund were and are currently stipp being ignored.

      Allangewurtz
    • Disappointed

      2.0
      Reviewed 20 August 2019

      Food is really bad. Buffet is very disappointing, some restaurants have a limited dishes and of course your have to pay extra if you want something decent even if your plan is all inclusive . Staff is friendly but it seems they dont have proper training so in the end service is bad. Rooms are big, a bit out dated, but confortable. Some areas are smelly. Lots of sellers at the beach which is kind of annoying.

      Omar C
    • Do not use Sportour @ Irotama

      1.0
      Reviewed 14 August 2019

      We were staying at our apartment next to Irotama resort and had decided to use the agency Sportour associated to the hotel for trip to Cristal Beach. At the moment of registration there was no limit to the service (pay on pickup, pickup at our condo etc. We even cancelled other arrangements while waiting for conformation of day of departure! However, as the day was confirmed all previous agreements went out the window and we were requested to show up at office within 2 hours to pay in full to secure or spot - whoch was not possible. With no backup plan my 4 old daughter was left devastated. I only have ONE advice - do not trust this agency!!!

      krnielse
    • Great Resort

      5.0
      Reviewed 09 August 2019

      Yes, the rooms are a little dated but we loved our stay at Irotama XXI. We visited all five pools in the resort and we especially loved the main pool with waterslide and the infinity pool at del mar. We didn't spend a lot of time at the beach so I can't comment too much on that. But we found all the staff helpful and friendly. Able to get taxis at a moment's notice. And convenient to walk to the shopping centre if you need groceries or ATM. Would definitely stay here again.

      travelgrrrl1
    • VERY GOOD

      5.0
      Reviewed 03 August 2019

      I rented an appartment on Irotama del Mar , see view, great terrace with jacuzzi, 3 rooms; quality of mattress was quite good, ; air conditioned a little bit tricky to adjust . Full equiped kitchen. Food quality was good. beach is acceptable but not awsome. Very Kind staff. Foodstore and restaurants walking distance . 20min by car from downtown Santa Marta

      JuanKas1711

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