InterContinental Hangzhou

No. 2 East Jie Fang Road, Zhejiang Province,Hangzhou,China

  • Experience World-class Service at InterContinental Hangzhou

    Set in a prime location of Hangzhou, InterContinental Hangzhou puts everything the city has to offer just outside your doorstep. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at the InterContinental Hangzhou. Television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, heating can be found in selected guestrooms. The hotel offers various recreational opportunities. For reliable service and professional staff, InterContinental Hangzhou caters to your needs.


    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Business Center
    • Breakfast
    • Childcare Service
  • reviews

    • Only good thing is architecture

      Reviewed 14 September 2019

      Absolute nightmare staying here if you don't speak Chinese. Left deposit on rooms then when had dinner was asked to pay... didn't have card on me said left deposit and then left - 2 hours later when putting son to bed phone rings. We are coming now to get payment ! lights on.. so annoying I mean I've never been to a hotel where you cannot put anything on room when you leave a deposit. Then needed milk for my son called down took around 10 mins to establish cup of cold milk.. 2 mins later phone rings disturbing my son.. do you want full fat or skimmed.? 10 mins later phone rings AGAIN to say milk on way... plus side the place looks good but the room does smell badly of mound.

    • Amazing

      Reviewed 08 August 2019

      Amazing is the architecture of this hotel located in the city center. Great is the view from inside and high level the restaurant. Very good service. What you expect from an InterContinental hotel. From today this will be my hotel in Hangzhou!

      Sergio L
    • World Class Hotel for a World Class City

      Reviewed 02 August 2019

      Amazing hotel. Check in is on level 5. My room was on level 8. Amazing view of the river. World class facilities. Only thing I was disappointed about was the fact that they had this super cool high end mall type shopping district under ground and I didn't know about it until my last day there! Everyone spoke English and went out of their way to help you. The mattresses were divine. I slept like a baby. Think they over did it on the flyers and promotional material they leave on the desk in every room. I'm not a fan of junk mail - especially on my desk where I don't want to get distracted. Wifi was terrible though.

    • Great Architect

      Reviewed 24 July 2019

      I like the hotel circular shape, look modern and elegant. Located in the CBD but quite far from west lake. Room was modern and well equipped. One reason I gave this hotel four stars rather than five was that their missed the little details, which could be improved. Otherwise it was great stay.

    • Pre summer holidays family trip

      Reviewed 24 June 2019

      Breathtaking architecture situated in the new town center. Hardware is well maintained and amenities well chosen.. The breakfast at coffee shop was well selected for the palette of locals, one of the best we have had, and the food at Executive Floor quite generous. However for being in the hotel for 4 nights with 3 rooms, the personnel touch was lacking especially we go in and out of the hotel and outlet (coffee shop mainly) with a small kid and 6 of us altogether, almost everyday. The housekeeping was a bit under par and also the service at the coffee shop. For example when we were eating breakfast, seldom the service staff asked us whether we want our coffee or tea refilled and the plates were often not cleared when we came back from getting more food. The concierge and front desk was quite helpful though. Also recommend to open a door directly to the park and 'city platform by the river' instead of having to go through the main function rooms, which most of the time is not opened.


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