ibis Styles Toulon La Seyne sur Mer Ex N...

80 chemin de la Capellane sortie 13 Camp laurent cedex,La Seyne sur Mer,France

  • Experience World-class Service at ibis Styles Toulon La Seyne sur Mer Ex Novotel


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    • would have been 4 stars but had a couple of major issues during our stay

      Reviewed 31 July 2019

      overall the hotel rooms are lovely and modern and the cleaning staff were very efficient.All the staff were friendly on the reception.The location is on an industrial estate and you do get road noise from the A50 when by the pool but this is manageable as you are on the main route to the coast within 25 minutes.The pool area was nice but watch out for the wasps when its hot as we got stung. I couldn't fault the continental breakfast as it was plentiful and had lots of good fresh fruit and yogurts available alongside the usual croissants etc. Unfortunately we had a couple of negatives to take up with the hotel and Accor chain due to the fire safety issue we encountered with the management of a fire evacuation and also issues with food under cooked/raw at the restaurant on our last night out with my family and 20 month old baby.As noted i have taken these up with Accor as the response i got in hotel was not really helpful or decisive enough and was told to fill in the review on the email once sent out to us. Overall i must note that the fire safety passive areas such as detectors and fire doors on rooms and corridors were to a good standard and it was a management/ procedural issues of poor communication to gusts on what to do that i wish to raise centrally with Accor. Its a shame these 2 things really spoilt our holiday and would really inhibit me booking with Ibis Styles and Accor again.

      lawrence W
    • Almost everything OK

      Reviewed 26 April 2019

      Everything Ok, unless the breakfast not good in the first day of my stay. Several items were not replanished, including basic things as bread, plates, napkins, sugar. The lady who I asked for those item she was nervous with the situation - what I can understand , but she was RUDE with customers, including my wife - what I can't accept. To compensate, at reception mr. Eric was great, helpful, kind, really good professional. For this reason I consider GOOD, because at the restaurant the situation was really BAD.

    • Good Room, Poor Breakfast

      Reviewed 12 January 2019

      The hotel is located in an industrial park, convenient to major roads and 10 minutes from beaches. You need a car. Ample parking lot with Tesla electric charging stations. Staff is professional and pleasant. Rooms are good size, comfortable, clean and updated. Breakfast was a disappointment. Good, fresh orange juice. The rest was of poor quality. Coffee was watery (either poor quality coffee beans or incorrect machine settings). Bread was industrial baguettes (please get bread from Paul, located less than a minute away). There were no warm dishes. Cold boiled eggs were peeled and displayed in a bowl. The same bowl with the same eggs appeared on each of the three days we were there. Do NOT peel boiled eggs for clients. Either let them peel their own (for obvious reasons of hygiene), or provide a facility for boiling eggs. The ham and cheese slices were of the minimum standards. This was the worst breakfast we ever had at an Ibis Styles in France.

    • Good hotel between Sanary and Ollioules

      Reviewed 01 October 2018

      Nice hotel, good rooms. Friendly people with a good feeling for service. Pleasant restaurant with good seating outside. A pool too. Breakfast buffet with a choice of food. Good to be in this hotel, 10 minutes drive to the sea and beaches.

    • 3rd stay, 3rd time ok, but improvements possible

      Reviewed 02 June 2018

      sleep quality ok, dinner ok, breakfast ok (provided you don't require a warm meal like bacon & eggs). I would appreciate fresh yoghurt or cottage cheese, rather than the Danone stuff. As in many hotels, savings on staff result in waiting times (e.g. at the bar, nobody there to take an order, someone has to come from the kitchen or so)

      Yves R

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