Iberostar Tucan

Ave. Xaman Ha Lote Hotelero no. 2 Fracc. Playacar,Playa Del Carmen,Mexico

  • Experience World-class Service at Iberostar Tucan

    Situated conveniently in the Playacar Zona Hotelera district of Playa del Carmen, Iberostar Tucan is set 2.7 km from Playa del Carmen Maritime Terminal, 2.8 km from ADO International Bus Station and 2.8 km from Disabled-friendly beach. With an outdoor swimming pool, the property also has a tennis court. The property is 4.1 km from Kool Beach Club. The rooms in the resort are fitted with a TV. Rooms are complete with a private bathroom equipped with a bath and free toiletries, while selected rooms will provide you with a seating area. A continental breakfast is available daily at Iberostar Tucan. Guests can dine in the on-site restaurant, which serves a variety of steakhouse, Japanese and Mediterranean dishes. The accommodation offers a children's playground. Church of Guadalupe is 6 km from Iberostar Tucan. Cozumel International Airport is 20 km from the property.


    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Business Center
    • Breakfast
    • Childcare Service
    • Lounge
  • reviews

    • Good hotel with kind service

      Reviewed 03 October 2019

      Special thanks for the warm welcome by door girl Ms.Yichen Wang, I surprised she can speak Chinese, because former hotel I visted in Thailand mostly they speak English, my friend who is Platinum was separted from me to check in at another floor, she brought me to check in and helped me translate and solved my problem, I am appreciate. The location is quite good for foreigners to use public transportation, food is delicious, bed is comfortable.

    • Great comfort after tired travels

      Reviewed 02 October 2019

      My husband and I stay here for 2 days start on Sep 23,2019. We arrive from our travel in Japan with 2 huge boxes from shopping there. I couldn't say any less to services but I must raise some issue in the room, the bathroom drainage are a bit disappointing since it is slow to go down as well as in the bathtub. Breakfast are supreb!!! I love it so much since there are lots to choose from especially drinks!! Kudos to Hostess Yuki for being professional when she slides off and the rest of the staff in Seasonal Taste and also to Rich of club she is so nice to ask how our stay and imediately take action for the faulty drainage in our room, she's really the best! And lastly my favorite people from bell service, PATRICK for sharing us information about thai traditional dress and also helping us with our luggage with all smile going to out room and do his best to accommodate our request for taxi on time since our flight was move to midnight. Great job to Mr. Mix for helping us and to make sure that we'll be well with the taxi going to airport. This is really great hotel plus great location.

    • Great hotel great service

      Reviewed 02 October 2019

      Hotel location is great. The rooms are very clean, comfortable and quiet. The lounge staff is wonderful, helpful, always smiling, and discreet. They managed to give me the room at 830 even though it was guaranteed from 3 pm. Excellent staff. I'll be back soon

    • Stayed for 4 nights at The Westin last week of Sept 2019

      Reviewed 01 October 2019

      Mr Pae the Bellman was extremely helpful and engaging. He waited patiently with me in the lobby with my bags in toll, and did his best to keep me in conversation while expediting my driver's arrival. While the Westin is a bit dated in amenities, their staff makes up for this with their warm smiles and thoughtful service. Thank you.

    • Medical checkup in Bangkok

      Reviewed 01 October 2019

      Amazing stay at the Westin Grande Sukhumvit. Being in a wheelchair, I was helped throughout my stay by the friendly staff, a special mention to Latils from conceirge. Highly recommend the hotel for anyone traveling with physical disability

      Tanya K

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