Iberostar Heritage Grand Mencey

Dr. Jos Naveiras, 38,Santa Cruz de Tenerife,Spain

  • Experience World-class Service at Iberostar Heritage Grand Mencey

    Iberostar Grand Hotel Mencey is perfectly located for both business and leisure guests in Tenerife. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas. Designed for comfort, selected guestrooms offer television LCD/plasma screen, free welcome drink, wooden/parqueted flooring, separate living room, internet access – wireless (complimentary) to ensure a restful night. Access to the hotel's hot tub, fitness center, sauna, outdoor pool, spa will further enhance your satisfying stay. Convenience and comfort makes Iberostar Grand Hotel Mencey the perfect choice for your stay in Tenerife.


    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Business Center
    • Breakfast
    • Casino
    • Childcare Service
    • Lounge
  • reviews

    • Noisy, pool access difficult...this is Not 5 star.

      Reviewed 24 September 2019

      We came here for a romantic, quiet and rejuvenating holiday. Impossible here. The Hotel is very busy with local functions, it is very difficult to use the pool (our main reason for booking here) every local family and their kids seem to come here to swim...they even have a kids swimming club at 6pm...just when you want to unwind. The bar and restaurants are expensive...so people go elsewhere to eat quite often. Yes, it's a nice old place but if you can't access the facilities you are better off staying somewhere else...try the Colon Rambla or go up to the Grand at La Laguna...or the new place..Atlantic Mirage, up at Puerto...no kids there and you can actually use the pool in peace and quiet. We were very disappointed with Iberostar in the running of this place. Not recommended.

      Steve B
    • A Beautiful Heritage Property

      Reviewed 14 September 2019

      Value for Money - 3.7 out of 5 Location - 3.7 out of 5 Staff Friendliness - 3.9 out of 5 Unique Quotient - 3.7 out of 5 ExploresterStay Category - Luxury ExploresterToDo - Casino Explorester Recommends - 3.75 out of 5 A heritage property in the north of the Island. We stayed there during the carnival and it was the perfect location. Walking distance from the events but also away from the crowds and hustle. Room: Modern rooms in a heritage hotel is the perfect combination. Beautiful bathrooms with a Jacuzzi & the sunrise from our room window is worth a mention. Food: The breakfast buffet spread is very good. Lots & lots of fruits, Champagne, variety of breads, eggs & juices. We also had the dinner which is A la carte. You can inform them in advance if you are vegetarian and they will prepare your order. Facilities: The hotel has a 24*7 casino for a fun evening. A spa to relax the Tenerife way & a beautiful pool with picturesque view. Staff: Friendly Staff and speak good English, so you wont have problems with communication. Unlike many hotels in Europe, They do help you with your luggage. Property Overall: Very beautiful hotel with a lot of activities to do in and around the hotel. Good location especially during the carnival. Follow us on Instagram (@TheExplorester) for more!

    • Grand so

      Reviewed 08 September 2019

      Large but not impersonal hotel with all the facilities expected of a 5 star establishment. Extensive breakfast buffet, indoor and outdoor pools, nice grounds, spa and choice of bars and restaurants. You need never leave but there is plenty to see nearby.

    • My first stay at a 5 star hotel was amazing!

      Reviewed 05 September 2019

      I felt so at home at the Mencey, the staff and everyone was very friendly and pleasant. I loved the decor in my room and even though I did not have a garden view, being on the 3rd floor (382), I had a lovely view towards the sea. Of course the view is somewhat industrial but that did not bother me. There were two chairs on the balcony and I could sit there and read in peace for hours. The pool area is clean and welcoming and the support staff were helpful in dealing with umbrellas and drinks. If you want to have complete peace & quiet, bring ear plugs. I had a lovely time lying in the sun with an audiobook and sun screen! The spa is very nice. I had the anti-stress massage. It relaxed me so much, a jellyfish would have looked stiff next to me. The restaurants were very good. I did not try the Papa Negra but that was only because I am not too brave in trying new things. The breakfast buffet was well worth the price and I tried nearly every option offered. The smoothies were a great beginning to the day ! While there were families there with kids, I would not recommend this for a family that is looking for excitement. There are some kid friendly activities but I did not see a playground and the pool does not have any extras (diving board, slides, etc). I was there on my own, just to relax and the Grand Mencey was very successful !

    • Truly a premium experience

      Reviewed 10 August 2019

      Spent a week here with my family. Everything was absolutely top notch. Super friendly and attentive staff. The hotel features a nice pool area, a great gym that is partially outdoors, nice surroundings, and a great location from which to explore Santa Cruz. The breakfast buffet is probably one of the better ones you'll ever find.


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