Hotel Regina

Dorfstrasse ,Wengen,Switzerland

  • Experience World-class Service at Hotel Regina

    The Hotel Regina occupies a Victorian-style building dating from 1894 in the heart of car-free Wengen, which can only be reached by train, and offers 2 restaurants and a spa area. The gourmet restaurant Chez Meyers was awarded 16 points in the Gault Millau guide and serves à la carte dishes and degustation menus. In the ambience of the early 20th century, wioth chandeliers and wooden tables, Jack's Brasserie offers traditional and international à la carte dishes and daily meals, as well as a selection of fine wines. Hotel Regina also features a large lobby with a fireplace, as well as a piano bar. The wellness team (graduated beautician and a physiotherapist) offers a wide range of treatments, and there is also a small shop with beauty products. Every day from 17:00 to 19:00, the sauna and the hammam are reserved for the free use of the hotel guests only. The fitness room is accessible free of charge all day. The rooms offer panoramic views over the mountains of the Jungfrau area, the Lauterbrunnen Valley, and the village. The spacious suites (60 to 80 m²) offer an especially luxurious ambience. During winter, 44 lifts and cable cars are available in the 3 regions Grindelwald-First, Kleine Scheidegg-Männlichen and Mürren-Schilthorn. In summer, the area around Wengen features many hiking and mountain bike trails.

    Amenities

    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Restaurant
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Business Center
    • Breakfast
    • Childcare Service
    • Lounge
  • reviews

    • Heart warming hotel

      5.0
      Reviewed 23 September 2019

      This was probably a Grandhotel back in the early days, now ran by a family I assumed. True that there are improvement to make here and there on this prestigious but really old hotel, but the whole operation team are running it with heart. Eric the French speaking reception/restaurant servant was extremely professional and helpful. The breakfast is another highlight, with plenty of fresh ingredients and quality setups. The dinner of the Michelin chefs surprise menu was decent as well with full of thoughtfulness. I know therere some bad reviews on this hotels probably given by tourists with a group and I can understand why. For everyday I stayed there Ive seen groups checking in at dinner time and leaving early next morning. They probably use this hotel as a pit stop for the Jungfraujoch day tour as this is one of the closest to the train station. I could see the hotel team were really treating the tour groups differently so that the other guests are not affected, and thats probably where the bad reviews are coming from.

      Jian L
    • All top-show

      2.0
      Reviewed 20 September 2019

      Stayed here as part of a group tour. Room was freezing - even in mid-September. When on of the group enquired about heating they were told 'not in september'. There was a dodgy light switch in the bathroom, sometimes it works, sometimes it didn't. The plug in the bathroom washbasin got stuck down. The bath sides were very high and this being a trip for the over 50's some (like me) had problems getting into it to take a shower. Why a bath I don't know. Some may not like showering but on the other hand there are many who don't like sitting in dirty water in a bath! There was a nice little balcony attached to the room with great views and a lovely sun-trap terrrace downstairs but the view isn't what everyone chooses a hotel for (in thsi instance we had no say in the matter). The food was reasonable - if you can call eating what everyone else in the group had to eat 'reasonable' (oh and we got a complimentary glass of wine with our evening meal) but staff were surly. One in particular spent more time admiring a view she must have seen a hundred and one times rather than get on with the job of clearing and cleaning tables. And who these days uses soap and water to clean tables? This particular staff member had to have her arm twisted (figure of speech) to tidy up our table one breakfast time and looked as though the twisting had actually been done physically. Food was spilt on the floor and staff walked past and stepped over it. Management had to be advised of the situation before it became a health and safety issue (do they do health and safety in Switzerland?) and someone slipped on it. The lids were left off the coffee pots so that the coffee went cold - another complaint. I certainky wouldn't book this off my own back if I were to return to Wengen .

      thumbelenashubby
    • Went with tour company.

      1.0
      Reviewed 10 September 2019

      True, it's in a good location, but I am amazed that this hotel scores so highly. The fact that Tour company forced this hotel on us instead of a luxury hotel in the town centre may have clouded our judgement a little, but feel this review is honest. Good points: Stunningly beautiful bar and dining areas and grounds outside are very nice. Within easy walking distance of the town/village centre. Beautiful views, even in poorish weather. Bad points: Service was poor to fair. Had to keep going to reception to get someone to serve us in the bar. Room was dingy, smelled slightly musty and was very poorly lit, even with all the lights on. Room had shared terrace with another room, so not much privacy. Door onto balcony but no window. Sign in bathroom threatened 500 Swiss Franc fine if overfilled bath/shower caused floor damage. Sign in room stated that cooking or eating in room strictly forbidden. Of the 2 lifts we used, one had no door, which we thought rather dangerous, especially if used by children. The food was OK rather than good, but this may be down to Tour company's budgeting, rather than the hotel. Bath in room was in need of replacement - damaged or rusty around the plughole. Couldn't use the bath on 1st night due to the lack of a plug. Difficult to flush toilet - push button system required significant pressure to work properly. Room and bathroom and much of the hotel in need of decoration and modernisation. No safe in room but safety deposit boxes in reception (for a fee). No fridge in room or any tea/coffee making facilities.

      Alastair F
    • Excellent hotel. best view impossible

      5.0
      Reviewed 04 July 2019

      I stayed for two nights in this hotel, I recommend it. The service is very attentive, the rooms are great, the breakfast is very good, and the view of the Lauterbrunnen valley is impossible to describe.

      albissoli
    • Stunning views but bad vibe bathroom

      3.0
      Reviewed 22 April 2019

      It must be hard to maintain such a grand old hotel, but even so: entering the bathroom to find an ugly-looking sign warning that you'll have to pay extra if water escapes the shower isn't very welcoming. Especially when the hooks are falling off the back of the door, and the plastic waste basket -- which clashed completely -- still had the large manufacturer label on it. At the breakfast buffet, which was a Sunday morning, the bread -- even the Zopf -- was stale, and the fruit salad was browning and tired looking. A head waiter was fluttering around nervously rather than putting the few guests at ease. Yet at dinner the night before, no staff member had thought it necessary to ask a guest watching a video to keep it down. In contrast, the check-in clerk was very pleasant and helpful, and the common areas are lovely. We loved sitting on the balcony of our room, which had flower boxes and stunning views.

      Swiss-whiskers

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