Hotel Hacienda Del Caribe

Calle 2 entre Avenidas 5a y 10a,Playa del Carmen Solidaridad,Mexico

  • Experience World-class Service at Hotel Hacienda Del Caribe

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  • reviews

    • Friendly and Clean

      4.0
      Reviewed 16 September 2019

      I have always loved La Qunita hotels. Our room here was very clean, beds comfortable and it was quiet. Staff extremely friendly. My only disappointment was since Wyndham has taken over they are now charging for pets. La Quinta has never charged for pets!

      Jody S
    • A Night at Horror Hotel

      2.0
      Reviewed 12 September 2019

      Check out my review on YELP. In short, it was a horrible experience, so I suggest you and your pet stay some where else. The room smelled like a basement, the carpet was soaked with dog urine, the a/c filters were clogged with dust and grime, and the bathroom was dirty. The bed was comfortable and the sheets were clean and fresh, as were the towels, but that's about the most I can say that is positive. It's a shame, because the building is nice and maybe I just got a bad room...and SHAME on the previous guests who let their dog pee on the carpet without reporting it...but it was not a good experience for me. I was so tired, I hit the bed and checked out first thing in the morning,

      Rick10590
    • Very nice hotel

      5.0
      Reviewed 10 September 2019

      All was good room was clean one of the most comfortable beds Ive ever slept in staff was very friendly location was good breakfast was good pleanty of choices pool was clean . Would recommend to anyone

      Jeepgirl89
    • Nice hotel but room service doesnt deliver

      3.0
      Reviewed 05 September 2019

      Its a nice, clean hotel with great service unless you want room service. Theres a menu in the room and its labeled Order Inn Room Service. Its Mexican food and its a bit pricey, but I expect that from room service. It took forever to call in the order and there were delivery fees and oh, did I want to tip the driver? $35 for a burrito and a quesadilla. So I gave them the credit card number and was told it would be 45 minutes. Ten minutes later, they call back and tell us theyre not going to deliver after all. I went downstairs and grabbed a couple takeout menus. So, if your LaQuinta room has a room service menu, go to the front desk and look at the takeout menus. Itll cut a good half hour off your wait for dinner.

      448leslieb
    • Saggirl06

      2.0
      Reviewed 27 August 2019

      This hotel is under construction and this should have been said when making the reservation!! Room was in such poor condition, I asked for a room change. Poor room service!! Had to ask everyday for someone to clean the room in a reasonable amount of time. When having breakfast, or anytime in the dinner area, the staff at the front desk would look like I was going to take the furniture!! Just trying to get ht coffee that I thought was free.

      Renee A

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