Hilo Reeds Bay Hotel

175 Banyan Drive,Hilo,United States

  • Experience World-class Service at Hilo Reeds Bay Hotel

    Offering free WiFi, Hilo Reeds Bay Hotel is set in Hilo. Free private parking is available on site. All of the non-smoking rooms at Hilo Reeds Bay Hotel are equipped with a flat-screen TV and feature a microwave, a refrigerator and coffee making facilities. Kitchenware, an electric skillet and a toaster are also provided. All rooms have a private bathroom and housekeeping is included. Laundry facilities are available on-site at Hilo Reeds Bay Hotel. A number of activities is offered in the area, such as golfing, snorkeling and windsurfing. The Pacific Tsunami Museum is 2.4 km from Hilo Reeds Bay Hotel, while East Hawaii Cultural Center is 2.6 km away. The nearest airport is Hilo Airport, 2 km from the property.


    • Fitness Facility
    • Internet
    • Parking
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Breakfast
    • Lounge
  • reviews

    • Convenient and decently maintained

      Reviewed 21 August 2019

      Our stay was for 3 nights and we got the corner room, which has view of the ocean with windows on 2 sides. Though there was no air condition, the breeze was sufficient enough to sleep thru the night or sit and relax during the day time. Plenty of light and it was closer to good restaurants and the downtown and the distance to various locations like the volcano national park or Mauna Loa/Kea or to Akaka Falls are within a hour or two drive. Also the airport is 15 minutes and stores like Safeway are very close. Washing clothes was easy as well as the pool was clean. Strongly recommend for its reasonable rates, family friendly and proximity to tourist destinations.

    • I'm with Don't Do It!

      Reviewed 07 August 2019

      Me and my 3 grandsons were staying for 4 nighst from our home on a other island to visit family. First thing one boy noticed is a dead cockroach on the floor. I noticed dark, oldness, old furniture repainted and worn , 2 floor fans blasting as well as ceiling fan on. Opened curtains , no balcony only big old ugly apartment building staring at us. If you craned your neck to the right you can see some of the bay. Grout in bathroom dirty looking and mildewed, door on bathroom veneer peeling off and repainted, sink in bathroom drain rusted and looked gross. We basically were gone from 8:30 am to 9 pm with an occaisional pit stop to drop off something or change. We all wore slippers when there and take them off at the hall door as we are accustomed and we take nightly baths. The parking lot next door was noisy. We saw the cleaning ladies daily as we were leaving or coming during the day and they seemed nice and smiled. The morning after I checked in I was sent a survey from expediat. I answered it truthfully as above mentioned. I got an answer from the hotel through expedia that said they mediated with me. They did not. I kept the dishes washed and cleaned the sink in the kitchenette . We tooknightly showers. I made the beds up daily before going out. I checked out on the 4th day. No problems. I asked if I had to do anything else and was told no. Next day I got back home and get an email from hotel that stated there was a strong feet smell in the room which caused them to shut the room down for the night and the next night so they charged me for an extra night stay. I left the room in good order . If it was such a bad odor that they cant get out why didnt anyone confront us while we where staying there and why didnt the cleaning ladies say anything so we could remedy their claim. I believe this is retaliation for my honest answer to the survey sent me. This room was ground floor although you hhad to walk up some stairs to get to the hall. I noticed on passing other rooms on the pool side of the hall , when they had the doors open, that those rooms were brighter and cleaner looking. Our trash had not been emptied everyday and I did throw a bag that had a few pieces of beef jerky in there, although if they took out the trash it would be gone if that was the smell. Also if it was feet smell a good moping would have taken care of it. As I said I kept the place clean and we were clean. I would really be careful about reserving with these people. They are not truthful as evidenced by the email I received and now this claim against me!

    • Great Place to get a Night's Rest

      Reviewed 05 August 2019

      We only needed a place for the night as we had a place on the west side of the island, but wanted to visit the east side, but not all in one day. We had read the reviews about no AC, only fans, but we were fine with that.....The place was outdated, it was warm, but it cooled down enough at night to get to sleep. For the price and only needing a place to sleep, it suited us just fine. I felt safe the whole time. I think if we were spending more time on that side of the island, we'd stay here again, as our room had a full size refrigerator, a hot plate, sink, and silverware/dinner ware to use. The room was big enough for the four of us and worked just fine for our needs.

      Jennifer K
    • Good value - peasant staff

      Reviewed 05 June 2019

      This was a quick one-night stay in Hilo (so we didn't have to drive all the way back to Kona that night). It was fine for the price, but it's really out-dated. The staff were nice though. NOTE: There is no air conditioning. We had three fans in our room to help with the heat, but it was in the low 90's that day and we were miserable.

    • So friendly and helpful

      Reviewed 24 May 2019

      We didnt stay at this hotel, but we got ourselves into tricky situation near by and the staff (particularly the lady at the front office and the security guy) went out of their way to help us out. Were incredibly grateful for their help and kindness. Thank you!


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