Hampton Inn and Suites Chesapeake Square...

4449 Peek Trail,Chesapeake,United States

  • Experience World-class Service at Hampton Inn and Suites Chesapeake Square Mall

    Located in Western Branch South, Hampton Inn and Suites Chesapeake Chesapeake Squar is a perfect starting point from which to explore Chesapeake (VA). The property offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at Hampton Inn and Suites Chesapeake Chesapeake Squar. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. For reliable service and professional staff, Hampton Inn and Suites Chesapeake Chesapeake Squar caters to your needs.


    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Business Center
    • Breakfast
  • reviews

    • Need improvements

      Reviewed 02 September 2019

      I almost exclusively stay in Hampton Inn and Homewood Suites when I travel for the price vs quality they offer. I am always pretty happy, but I have to say that this time was not the best experience. First off, I have to say that Sherri, Manager at the front desk is amazing and very attentive to the needs of the customers. That being said, we were 2 families staying at this location and both experienced the bad smokey smell every time we entered our rooms. They told us it was still a smoking floor (on the 5th) few years ago... and it is still smelling, probably because if the carpet and sofa I suppose. On the first morning when we woke up, we had hundreds of ants roaming on our night table between the 2 beds. We advised the front desk and they took a note, but Im not sure anything was done because we still had some the next 2 mornings and even on our beds. They could not switch rooms because the hotel suites were fully booked but they said they would spray. I think it is a recurring problem in this room because I overheard one of the maid saying oh again in this room after we advised them. On the 4th night, Sherri was at the desk and we advised her we still had ants. She took a note and assured us it would be taken care of. We saw maybe one or 2 ants back for the rest of the week but it was less of a problem. Rooms need few improvements (molds in bathroom, pieces of furniture falling, missing one door on the closet, etc) but overall the suite has a good size, and the counter, the sink, fridge and microwave in the entrance of the room were appreciated. The pool was supposedly on renovations for few weeks before our arrival. Im not sure what was renovated but it still needs improvements, as stains are still present at the bottom of the pool, half of the ceiling lights are burnt, making the whole area pretty dark, and the bathroom needs renos. And why is the pool not heated? 70-75 is pretty cold for a night swim before going to bed. Overall, the stay was not bad because we are not difficult customers, but the Management needs to get physical improvements done in their hotel because having great staff is not the only thing needed to run the place.

    • Excellent room, very clean, friendly staff

      Reviewed 02 September 2019

      Excellent room, very clean, bathroom and room well stocked, friendly staff, a/c was on so he room was well on its way to comfortable temp, larger fridge, king bed with clean linens, comfortable, enjoyed our stay

    • Another satisfied customer

      Reviewed 02 September 2019

      This is our 2nd time staying at this location. We were in town catching some sun and waves at the beach. This property is 37 min from Virginia Beach but its all highway, so not to bad. The hotel is clean, staff is courteous and personable. There are ample amenities in the rooms, breakfast options were good and tasty. The bed was comfortable although it is smaller than the typical queen/king. There is a great park complete with grills, picnic area, playground, dog park and walking trail next door. I would rather stay closer to the beach but in a pinch I would definitely stay at this location again.

    • Disappointed

      Reviewed 01 September 2019

      Not the best property if you are looking for a clean room... mold in the shower, towel rack on shower door was broken, unable to completely close shower door, bathroom had an oder, and the smell of mildew was in the room. Even though we were only there for a one night stay we were not happy with the state of our room. Hotel description should be changed to remove reference to mall... the mall in the area is no longer fully open, most of it is closed so description is somewhat misleading. Will not be booking at this property again.

    • Awesome Staff at this location

      Reviewed 30 August 2019

      I have stayed at this location a couple of times, not just because of the location but also the VERY SPECIAL ladies you have working at the front Desk - Sherrie McDowell and Ashley - I didn't catch her last name. THEY ARE AWESOME. I also would like to mention all of the Housekeepers and the Breakfast staff are so friendly and pleasant. We have already made reservations to come back in November. We are looking forward to our next visit.

      Tracy S

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