Hacienda Real del Caribe

Calle 10 entre 5a y 12,Playa del Carmen Solidaridad,Mexico

  • Experience World-class Service at Hacienda Real del Caribe

    Hacienda Real Hotel by Encanto is a popular choice amongst travelers in Playa Del Carmen, whether exploring or just passing through. The hotel has everything you need for a comfortable stay. 24-hour front desk, luggage storage, airport transfer, family room, car hire are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with air conditioning, wake-up service, desk, balcony/terrace, telephone. Entertain the hotel's recreational facilities, including outdoor pool, garden. Hacienda Real Hotel by Encanto is an excellent choice from which to explore Playa Del Carmen or to simply relax and rejuvenate.


    • Airport Shuttle
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Business Center
    • Breakfast
    • Childcare Service
    • Lounge
  • reviews

    • Great location, friendly staff

      Reviewed 14 August 2019

      This hotel is located perfectly In the center of town, 5 minutes walk down to the beach and the Main Street is right behind the the hotel. You dont hear any noise or excitement inside the room from the festivities happening outside. The rooms were clean and well kept, yes, the rooms need a bit of a touch up here and there. The pillows in the room were either too hard, or too rough (old pillows). But its a lovely hotel! Definitely going back for the next trip.

    • Lovely start of our trip

      Reviewed 05 August 2019

      Hacienda Real Del Caribe made sure that we had a first good impression of Mexico! Lovely building, Lovely breakfast, Lovely pool! If you are not a party animal we aware that you will hear the music of the clubs at night or sleep with earplugs ;-), but all is forgotten after that delicious breakfast and a dip in the pool!

    • Familia

      Reviewed 31 July 2019

      2 weeks with my family at thr fived azul, enjoy the gourmet a lot, strzzo and mestizo were the best ones, have loys of fun sg the activities with erick and edgar from the activities team, ping pong and zumba, an amazing experience, thanks to all the staff from the fives for an amazing vacation

    • Great hotel, great location!

      Reviewed 25 July 2019

      This hotel is quaint and mid-size but it's mighty in service and luxury of their rooms It's on the corner of 10th Street and 10th Ave and is right in the heart of Playa Del Carmen. We walked to everything! It had a great restaurant next door called Magnolia's that had great food and great friendly service. Being literally one block from 5th Ave..the heart of the tourist corridor, we were able to try many different restaurants, bars, and shops and everything was extremely affordable. The manager, Paulina Montano, was SUPER...that's just one thing I can say about her and their service. You didn't want for anything, and if something was needed, it took only a moment to get. We enjoyed the pool daily that was in the middle of the courtyard. There are two Hacienda Del Caribe hotels, (sister properties) that are only blocks apart, but I highly recommend Hacienda REAL Del Caribe. The sister property, Hacienda Del Caribe on 2nd and 5th, is not currently up to the standards of the REAL, so you might be disappointed if you choose that one. Paulina, as the recent manager, is working on improving that location but it is also an older property. On my next visit to Playa, I will definitely stay at Hacienda REAL...as it had everything we desired, including an awesome price for our 8 day stay.

      Marsha T
    • Wonderful

      Reviewed 22 July 2019

      My fianc and I stayed here from July 15th to the 21st and there wasnt a moment we regret..this hotel is in the center of all the action. The beach is a few blocks away and so is 5th Avenue! I read many complained about the nightlife noise and we never had a problem with noise. The pool is the center point of the hotel and outside of not getting towels in a timely fashion and the bed being a little hard we loved it and will be back! Thank you!!!


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