Grupotel Los Principes and Spa

Galio 31,Playa de Muro,Spain

  • Experience World-class Service at Grupotel Los Principes and Spa

    Grupotel Los Principes And Spa is a popular choice amongst travelers in Majorca, whether exploring or just passing through. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Facilities like Wi-Fi in public areas, car park, airport transfer, babysitting, family room are readily available for you to enjoy. Each guestroom is elegantly furnished and equipped with handy amenities. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including hot tub, fitness center, sauna, golf course (on site), outdoor pool. For reliable service and professional staff, Grupotel Los Principes And Spa caters to your needs.

    Amenities

    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Business Center
    • Breakfast
    • Childcare Service
    • Lounge
  • anchor link
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    reviews

    • Relaxing holiday

      4.0
      Reviewed 03 October 2019

      Great hotel with lovely staff, right on the beach, beach towels supplied, I would highly recommend this hotel and if I go back to majorca I would stay here, we had a relaxing holiday just what we needed. There was evening entertainment but it was finished early enough every night.

      Angie M
    • Romantic birthday holiday

      5.0
      Reviewed 30 September 2019

      Stayed here for a week. Upgraded room on arrival no problem. All meals superb with buffet dreams are made of. Air con in room effective. Room clean but on closer inspection dust and sweet wrappers user bed. A super lovely Spa and lovely lady attending. Super swimming pools and right on the beach. Within easy reach of airport.

      869philippad
    • Location perfect; Beach stunning; Hotel so-so; Staff could be better trained in customer relations

      3.0
      Reviewed 28 September 2019

      Plus points: - CLEANLINESS of the hotel is outstanding. - The BUFFET had a very good range of food to cater for every taste. We specially enjoyed the freshly grilled meats and seafood. - The BEACH is sandy and gorgeous (with crystal clear water) and near the jetty for boat trips. - The LOCATION is perfect: next to the beach, very close to shops, restaurants, taxi rank and a short bus ride to the main town of Alcudia. - Evening ENTERTAINMENTS are sufficiently enjoyable. - The POOL (and bar) is nice and spotless - The GARDEN just behind the beach is well-maintained and lined with trees for shade, and the sun-loungers are solid and sturdy. Negative points: - Our room (230) was located near the back of the building facing a residential block and a recycling tip (see pic) near the road. Its also a long walk from their only set of lifts. I also booked another room for my daughter and her boyfriend but theyre six rooms away from us instead of next to us. - BATHROOM TOILETRIES were insufficient - on the sink there was no other soap other than the liquid dispenser that didn't work, and the lotion bottles were half-full. - The MINI-BAR door doesnt shut properly without force. - The room PHONE doesnt work. - The AIRCON wasn't cold enough no matter how low we set the temperature at. In the middle of the night, we couldnt sleep because we were a bit hot. Mentioned this to the staff and they gave us a fan for the night, promising to get the engineer to look at it in the morning or move us to another room. Subsequent nights were still the same, but I didnt ask again because I couldn't be bothered to waste precious time and go through the hassle of changing rooms (if it was the only solution). So we just continued using the fan to supplement the aircon. If the aircon setting is standard for the hotel, then its not fit for purpose. - The STAFF: I dont like giving negative reviews about hotel staff as I know how hard it is to work in hospitality so i tend to give them the benefit of the doubt. However I personally think the majority of Grupotel staff (with the exception of one or two) could be a bit friendlier. Their courteousness seems to be somewhat contrived, with hardly any interaction - which made us feel uneasy asking for anything. Ive had better connection & friendly banter with staff at other resorts. - Our allocated DINING TABLE must be in the worse location in the restaurant - near where they stack dirty dishes, with staff going in and out of the kitchen. - DRINKING WATER: for a 4-star hotel, water is only available free at breakfast. At other times, a small bottle will cost you 2.40 euros. Even if you ask for tap water, theyll give you bottled mineral water (charged!). One evening we brought our own water-bottles to dinner but got told off for bringing our own drinks - even though we paid for a bottle of Cava & beers in the restaurant! Overall we had a nice time but it could be better. I've been to hotels of different star ratings but Grupotel doesn't quite live up to the standard I expect from a 4star hotel. I've stayed at better 3-star hotels than this: with staff going out of their way to welcome & interact with you, and making sure your stay is enjoyable and comfortable.

      Jaguarmaz0912
    • Lovely hotel in a good location

      5.0
      Reviewed 28 September 2019

      Just returned from 10 days at this hotel and had a lovely time. Hotel is set back from the main road, is right on the beach and has 2 good clean pools. The beach is clean and the sea beautifully clear. The rooms are clean and comfortable with a safe which you have to pay for but worth it for peace of mind. The bathrooms were well equipped with lots of hot water. The food was excellent with lots of choice and of a high standard throughout. You are allocated the same table for the duration of your stay which was a really nice touch. There are bus stops round the corner on the main road and the bus fares are set at 1.60 (currently) to travel to Alcdia Port or Old Town or in the other direction to Can Piquefort. Lots of shops, supermarkets, restaurants within walking distance too. We had a great holiday and thought it was good value for money and will certainly return.

      Brownbooboobear
    • Lovely location on Beach

      4.0
      Reviewed 27 September 2019

      Excellent hotel .Reception staff pleasant as are All the staff.beautful rooms tastefully decorated.lovely location right on Beach. Food very good varied and plentiful.Guest mostly German .British few and far between.brilliant bus service near Hotel to Alcudia ,Can picafort, etc.also good supply of restaurants nearby .Lovely holiday.

      susanlewis32

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