Grand Hotel Europe

Tbilisi Prospekt 20,Baku,Azerbaijan

  • Experience World-class Service at Grand Hotel Europe

    This 5-star hotel provides exclusive accommodation in Baku city centre, beside the International Business Centre. The Grand Hotel Europe Baku offers excellent views of Baku and the Caspian Sea. Rooms at Grand Hotel Europe feature luxury furnishings and design interiors. The colourful rooms are air conditioned and include satellite TV, a minibar and a balcony with Caspian Sea views. Guests can enjoy hot and cold buffets as well as a selection of Azerbaijani and international à la carte specialities in the Golden Caviar Restaurant. Grand Hotel Europe also has a Marina Bar, Caspian Bar and its own disco/nightclub. The Olympus Health Club & Spa features saunas, spa baths, massages and a high-tech gym. Free private parking is available. Heydar Aliyev Airport is a 20-minute drive from Grand Hotel Europe. Airport shuttle can be arranged upon request at surcharge.

    Amenities

    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Business Center
    • Breakfast
    • Casino
  • reviews

    • 1st night road trip

      5.0
      Reviewed 01 October 2019

      I (for once) have nothing bad to say about a hotel. Check in was quick. Breakfast was good and stocked up. It was nice to have something quick so we could hit the road again. We even got in on their Wednesday night free dinner. Don't remember what they called it. The room was quiet, clean and spacious. All the staff members that we crossed paths with were very friendly. We would definitely stay here again if we were in town. This was the best hotel of our trip.

      Theresa M
    • Great Hotel

      5.0
      Reviewed 12 September 2019

      Writing this while sitting in room at hotel. My whole experience was excellent. We are on a cross country trip day 5. Arrived at hotel at noon. Was warmly greeted by NEW operations manager Sienna. I explained that I was early but checking to see if the room was ready. She checked and it was. Hotel is very clean and welcoming. Room with two beds is great. After a much needed power nap I was in the lobby and Sienna came to me and asked if I took a nap and if she could do anything for me. Thats Great customer service. The pool was nice(little cool) and there are many restaurants in walking distance of the hotel. Highly recommend.

      GaryR391
    • Quick Overnight stay

      5.0
      Reviewed 31 August 2019

      We had to make a quick stay in Springfield and chose the Comfort Suites. Thank goodness we did, from the super friendly Guest Service Associate that checked us in to a great breakfast before we headed out. It seemed that the hotel was recently remodeled and our room had a great shower very modern compared to tub/shower combo's. Thanks for a great stay, we will definitely be back!

      ljernander
    • Solid 4 - could be better

      4.0
      Reviewed 15 August 2019

      Last stop on a long road trip, so we saw a lot of hotel rooms. This place was fine for our purposes, but with a little attention to detail, it could be a 5. Mostly, this had to do with cleaning. Baseboards and corners in the bathroom were crusty with built up dust - obviously in need of better cleaning. Built up mildew in the bathtub caulk - needs to be cleaned out and replaced. Mattresses are nearing the end of life - dip in the beds. Carpets near elevator and stairs were filthy - in need of deep cleaning or replacement. Oil from the closer had dripped down the stairwell door, and nobody cleaned it off. Kids were not well-monitored by parents, and front desk was so thinly staffed they couldn't do much about it. On the plus side, breakfast was decent & breakfast area nice and clean. Towels were plentiful and fluffy. 10% discount at nearby restaurants was a nice plus.

      sewhappy1221
    • Exceeded Expectations

      5.0
      Reviewed 12 August 2019

      Wow! The queen suite was a huge room for our family of 4! We loved the pool and hot breakfast! Location is great as there are lots of restaurants around for dinner. Staff was helpful, professional, and friendly. Will stay here again!!

      becilank

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