Goldenbay Hotel

Lot 3493, Jalan Tun Razak, Sarawak,Bintulu,Malaysia

  • Experience World-class Service at Goldenbay Hotel

    Goldenbay Hotel is a hotel in Bintulu that features a fitness centre and bar. Featuring a restaurant, the 3-star hotel has air-conditioned rooms with free WiFi. The accommodation features a 24-hour front desk. At the hotel, the rooms are fitted with a desk and a flat-screen TV. With a private bathroom, rooms at Goldenbay Hotel also boast a sea view. All guest rooms feature a seating area. Bintulu Airport is 8 km away.

    Amenities

    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Bar
    • Currency Exchange
    • Business Center
    • Breakfast
  • reviews

    • Excellent hotel, great sunset restaurant bar

      5.0
      Reviewed 28 August 2019

      Probably the best new hotel In bintulu, clean spacious rooms. Modern Rooftop restaurant and bar have a great view of the city and a sea view. Great ambience for sunset dinner and drinks. Food is good.

      WSL777
    • Intolerance for a couple hours of early arrival

      2.0
      Reviewed 06 June 2019

      I arrived the GoldenBay Hotel after a very early flight, and ready to take a nap prior to attending a wedding in the afternoon and dinner in the evening. I booked this 4-star hotel because it is new, and supposedly one of the best hotels in the area. Those who know me well know that I am an aviation, hotel, and restaurant geek -- I pay great attention to the quality and details of product, hospitality, and service. I was looking forward to a terrific stay and wonderful experience at the GoldenBay Hotel. At 12noon, I arrived at the hotel, and approached the front desk ready to check in. The first thing the receptionist said to me was that I arrived too early, and they could not check me in because I booked through Agoda instead of directly from their website. I asked if there is any room available, or all the rooms are currently being cleaned. A moment later, they told me that the room is available, but I'd have to pay 100MYR for early check in. The alternative is to sit at the lobby and wait for 2 hours (until 2pm), so that I may check in at their official check in time. I am very disappointed, and quite shocked. I travel the world and stay in many hotels regularly: Hilton, Mandarin Oriental, Hyatt, Radisson, Marriott, Regal...etc. to name only a few, and I have never being treated so insensibly by any hotel, let alone a 4-star hotel (with a 4-star price tag), for which they cannot tolerate a 2-hour early arrival when they actually have a room available for their guests (or perhaps I am only a "customer" because I did not book directly from their website). By the way, Agoda did have a slot where they ask you for your estimated arrival time. I filled in 11am-12noon, and never received a notice of rejection for that request. In my opinion, this is not how hospitality and service industry works, and I will definitely NOT return to this hotel again. I believe that there are many other hotels in the area would appreciate my business far more than the GoldenBay Hotel.

      David C
    • Nice hotel away from the city center

      4.0
      Reviewed 03 May 2019

      Likes: 1) Huge spacious room 2) Very clean hotel & smells good even in the hallway 3) Comfortable bed & pillow 4) They have 2 seperate AC in the room 5) Rooftop bar/restaurant on the 7th floor which has 330 degree view of the city & sea. Affordable beers as well. 6) New shopping mall which is walking distance Dislikes: 1) Receptionist could be more friendlier 2) Bathroom sink area very small 3) Limited TV channels 4) My room was right below the rooftop bar, so it gets a bit noisy when they start to clean/close the bar around midnight from the sound of moving chairs.

      Vincent C
    • Family suite room

      4.0
      Reviewed 07 February 2019

      The room got 1 king and 2 single beds. It got a separate living room and dining. The room was really huge. Hope that they can add a washing machine too. Check-in was swift. Went to the rooftop to check the pool. Disappointed that it was only a wading pool so my children didnt go for a swim. Breakfast selections was just average. Staffs are well-mannered and accomodating. Hotel is less than 10mins.drive to the Spring mall. Overall stay was comfortable.

      hkhu31
    • Probably the best hotel in Bintulu

      4.0
      Reviewed 09 December 2018

      The room is very cleaning the receptionist is friendly. The rooftop is where you can enjoy sea view and sunset. Do expect the swimming pool is only for child as it is too shallow for adult. The breakfast is normal.

      soonsinmy

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