Golden Tulip Reiss

Werner-Hilpert-Str. 24,Kassel,Germany

  • Experience World-class Service at Golden Tulip Reiss

    Amenities

    • Internet
    • Parking
    • Non Smoking
  • reviews

    • OK after a bad start

      4.0
      Reviewed 21 August 2019

      We arrived rather early ,had our baggage stored,and returned after three hours to find that my room was not ready.I was unwell and needed to lie down,but was unable to do so for some time,until it was found that the room I had booked for a friend had been ready all along,so that I would have had somewhere to go temporarily. Another failure of the reception staff was to have no usable map to offer to guests,merely a faint grey generic printout.As a result we had great difficulty finding the town centre,and passed through a very unpleasant locality adjacent to the hotel which would have been easily avoided with a proper map.An occasional half mile walk to the TIC by one of the staff is all that would be required. Our (620/622) rooms were booked late,being the last two airconditioned hotel rooms available in Kassel,and larger than required( suites).In view of the size and price of the room,I was dismayed to find no bath,although the shower was at least functional,with a proper enclosure and a soap dish. The room was otherwise well equipped,with a fridge,kettle,safe and good storage,both hanging and drawers.There was plenty of light,and aircon was controllable without central interference.It was quiet at night ,having completely separate inner and outer window frames and a carpet.Unfortunately,sleep was not promoted by inadequate curtains and my usual short bed/ small single duvet problem. Breakfast was rather simple for the price,but proper tea could be made and the sausages were excellent. A lot of money has obviously been spent in upgrading this very ugly 1953 building- the firedoors are very new and impressive- but a few simple changes are still needed.

      YorkshireAviator
    • Good value for money, opposite main railway station

      4.0
      Reviewed 16 August 2019

      LOCATION: opposite the main railway station and therefore ideal when travelling my train, but also withing easy reach when arriving by car; as far as there is a downtown in Kassel -most of it was destroyed during the war-, you can walk it from the hotel. PREMISES: modern building, clearly refurbished a few years ago; there is a very sorry-looking parking lot behind the hotel (free) SERVICE: staff is very friendly and helpful BREAKFAST: not great but sufficient choice of products ROOM: very spacious indeed, but lacks some furnishings and feels barren; clean though; no street noise; spacious bathroom. WiFi: reliable and fast in the room and all common places OVERALL: good value for money but lacks charm

      GypsyKingBrussels
    • Poor Service

      1.0
      Reviewed 13 July 2019

      Rude personell, denies the booking confirmation wich explicitly states late check out and calls the room and yell. If he dosent agree he can say so politely. However, this was written in the confirmation - thats a binding contract.

      499henrikm
    • Clean and neat

      5.0
      Reviewed 08 July 2019

      ***free parking ***free wifi ***clean and neat ***in centrum ***refrigerator in room ***elevator ***perfect double bed We enjoyed staying here for one night, the price was fair and we could reach every store like lidl or dm in less than 5minutes.

      fahima1364
    • Comfort in Kassel

      5.0
      Reviewed 14 June 2019

      Great location at main train station. Ideal connection from Frankfurt Airport to Kassel. Hotel is just opposite of main train station, in walking distance to downtown and historical part of town. Great meal, convenient rooms and supportive staff.

      vagobr

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