Giannoulis Grand Bay Beach Resort Exclus...

Kolymbari, Chania,Crete Island,Greece

  • Experience World-class Service at Giannoulis Grand Bay Beach Resort Exclusive Adults Only

    Located in Kolimvari, Grand Bay Beach Resort - Exclusive Adults is a perfect starting point from which to explore Crete Island. Both business travelers and tourists can enjoy the hotel's facilities and services. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, Wi-Fi in public areas, car park, room service. Television LCD/plasma screen, additional bathroom, additional toilet, mirror, separate living room can be found in selected guestrooms. The hotel's peaceful atmosphere extends to its recreational facilities which include hot tub, private beach, fitness center, outdoor pool, massage. For reliable service and professional staff, Grand Bay Beach Resort - Exclusive Adults caters to your needs.

    Amenities

    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Breakfast
  • reviews

    • Exceptional staff

      4.0
      Reviewed 08 September 2019

      Spent 11 nights in a sea view shared pool room on ultra all inclusive package. Hotel staff incredible, nothing too much trouble. Room immaculate and food excellent although limited choice. However,A LA carte meals superb. Special mention for Janis, Spiros, and Maria, who were all amazing. Ideal for a real chill out holiday. Low key entertainment and located in small fishing village of Kolymbari. Highly recommended.

      Robert B
    • Poor customer relations

      2.0
      Reviewed 06 September 2019

      My wife and I spent a week at this hotel at the end of August and the 4* rating is overrated. Whilst the location in terms of proximity to the beach is excellent the rooms and the food are not great. The air conditioning is poor and the in-bath shower facility is installed at the wrong end of the bath so you could not actually stand under the shower !! The room entrance door clashes with the built in wardrobe so the cupboard door only partially opened which prevented the storage of our clothes. I could go on but suffice to say the room was not up to a 4* rating. As we were all inclusive, we expected that all local drinks are included whilst the bars are open. This is not the case. The all inclusive facility ends at 11pm and yet the bar stays open until the early hours. So if you want a drink after 11pm, be that local brand or branded drinks, you have to pay. One minute past 11pm you pay !!! If you want a bottle of water at any time in your room, you have to pay for it. The water is only free at the bar until 11pm. The all inclusive facility ends at lunchtime on the departure day so if you have a late flight, any beverages you require have to be paid for. As we arrived late at the hotel and couldnt take advantage of the inclusive facility, you would have thought that the hotel would provide food and drink on our last day but this wasnt the case. On one particular day, the hotel staff were instructed to remove the towels of the sun loungers that were occupied even though the guests had been using them for a uniform hours and gone for a swim in the sea or had gone for breakfast. All the personal belongings were just dumped at the end of the pool bar. Great customer relations !!!! When this was discussed with the hotel manager his attitude left a lot to be desired and he just didnt give a damn. A number of guests were put in rooms that were not what they had actually booked and were moved several times over the space of a few days to try and appease them. Shocking !! Choose this hotel at your own risk but I certainly would not return to this hotel.

      tonyrL2003JU
    • Excellent

      5.0
      Reviewed 06 September 2019

      A fantastic hotel with friendly staff. Very clean. All the staff were very helpful and friendly. It was spotless all the time. Close to local village and the bus stop was right outside the door to get to next big town and Chania. Good variety of food and drinks.

      737charmainel
    • Excellent all inclusive destination in a beautiful part of Crete.

      5.0
      Reviewed 03 September 2019

      We had a very relaxing stay in a quiet and calm hotel. All staff were great and were so friendly, professional and really took an interest in our stay there in ensuring we were very happy and comfortable. The location was great along a lovely stoney beach and bay area that that was great for swimming and walks. The food and drink selection was perfect for us, and we received lovely little packed lunches if we said we were going out for the day. Our room was perfect, large and comfortable with a great view out across the bay on one side and the distant mountains on the other. We loved all the little touches that made out stay even more memorable. We had an excellent Cretan experience and would certainly return as soon as we can.

      Rob C
    • Relaxing and peaceful stay

      5.0
      Reviewed 01 September 2019

      We stayed Here in August and had a very relaxing holiday, from check in to check out the staff couldnt do enough for us, nothing was too much trouble. The reception staff were brilliant and after giving us a welcome drink we were taken to our room 129, We had a sea front junior suite, the bed was really comfortable and the sheets changed daily, our room was kept spotlessly clean. We were provided beach towels and were able to change them for fresh ones by leaving them in the bath in the evening, we were also left sweets and a goodnight message from our room attendant the lovely Krasi. If youre looking for a quiet relaxing low key holiday, this is the place to come, evening entertainment is limited and the only other entertainment outside the hotel and within walking distance is found in the small selection of tavernas around the small harbour area. The food was great and we always found something we liked, the alacarte was nice for a change and we enjoyed the lunch choices on offer, but we were more than happy to dine in the buffet restaurant, a small gripe is that we would have liked more fish choices, and other guests said the same. We enjoyed getting on the local bus to Chania , it stops right outside the hotel and cost just 6.40 return, we enjoyed exploring the lovely restaurants and shops overlooking the harbour. We will definitely return to Crete in the future, but as we would like to bring our children and grandchildren would have to find a different hotel next time.

      Lynne K

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