Fiesta Inn Villahermosa Cencali

Calle Benito Jurez Garcia 105,Villahermosa,Mexico

  • Experience World-class Service at Fiesta Inn Villahermosa Cencali

    Located just 100 metres from Tomás Garrido Canabal Park and its beautiful lake, this hotel is in Villahermosa business district. It offers a pool, free WiFi and rooms with a balcony. Bright and spacious, the 4-star rooms at Hotel Cencali provide air conditioning, cable TV, safe and a coffee maker. Room service is available. Guests enjoy regional cuisine at Hotel Cencali´s restaurant and exotic drinks from the bar. For additional dining options, guests can find restaurants in the surrounding area. The hotel offers free parking on site and also free transportation airport-hotel-airport. For an additional fee, local excursions can be arranged at the tour desk.

    Amenities

    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Business Center
    • Breakfast
    • Lounge
  • reviews

    • Terrible

      2.0
      Reviewed 12 August 2019

      the hotel over all is run down, food in the hotel has no taste and half of the time they get your order wrong. Reception staff are excellent but apart from that i have nothing nice to say about this hotel.

      Tom G
    • Air Conditioning

      3.0
      Reviewed 29 May 2019

      The Hotel is clean, excellent food when it comes to breakfast and dinner the 2 rooms I stayed in were clean and smell good. The only thing I would say and recommend is that the need to better their Air conditioning in their rooms, the area itself is very hot so excellent Air conditioning in rooms is most important and its a big necessity.

      Relax55056416058
    • Terrible restaurant

      1.0
      Reviewed 20 January 2019

      Automatic gratuity which is completely illegal in Mexico, cold food, overcharged for drinks (oh, you should have told us you wanted the promo drinks... What??) , ac didn't work. Absolutely horrible restaurant staff.

      CaseyLeonard
    • Sent me to a horrible hotel in the middle of the night

      1.0
      Reviewed 25 October 2018

      I made a reservation nearly a month and a half in advance. On the day of my arrival, around 23:30, after waiting 10 minutes for two other guests to be attended before me, I was told that there was a problem with my reservation, and there were no available rooms. The woman at front desk asked me if I had not received an email notifying me this situation, but of course I had not, otherwise I would not be there asking for my room. She offered to get me a cab to another hotel of the same group, some Hotel One. They did the least they could, pay the cab for me, but besides that, nothing else was offered for the inconvenience of having to go to another hotel near midnight and coming right from the airport, I even was given the regular price at the second hotel, even though it is a cheap hotel in a dirty street. This is a short trip (two nights), and I chose Fiesta Inn because I thought that, as a major reliable chain, I would get a good night's sleep. Instead, I am laying in a small bed, in a hotel room that smells like old cigarettes, and next to some kind of dancing club, where the music is so loud I decided to write this review instead of trying to sleep. Additionally, the location of the Fiesta Inn was very convenient for the place I have to go tomorrow, now I am farther away, which means leaving earlier and not being able to come to the hotel room during the day. Also I was expecting to have room service and probably have at least one meal at the hotel, but here at Hotel One the room service is Subway. I am very disappointed of the service, this has been one of the worst experiences I have had, and the hotel staff did not even made a little effort to find a better solution to a situation that is entirely their fault.

      Stay528866
    • Worst hotel of all our stays during a trip of 21 days

      2.0
      Reviewed 28 July 2018

      Room is big and pool is nice but that's all there is to say. The airco is old and not sufficient to cool down the room. Towels disappeared when we went for breakfast while check out is at 12 o'clock. We asked for newones but did not get them. Breakfast is very expensive compared to what is available. Service in general is poor. We would not recommend this hotel.

      Naya S

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