Evergreen Smoky Mountain Lodge and Conve...

4010 Parkway,Pigeon Forge,United States

  • Experience World-class Service at Evergreen Smoky Mountain Lodge and Convention Center

    This Pigeon Forge, Tennessee hotel offers classically furnished rooms with free Wi-Fi and a cable TV. It features an outdoor pool and is just 2.8 miles from Dollywood Theme Park. All of the non-smoking rooms at the Ramada Pigeon Forge – Parkway include a refrigerator, coffee maker and a seating area. Each room is accessed by an exterior corridor with a shared balcony or patio. This hotel offers a continental breakfast each morning. Guests of the Pigeon Forge Ramada can relax in the jacuzzi or enjoy poolside seating on the sun deck. There are meeting rooms on site, and the Funtime Trolley includes a stop at the hotel. The Gatlinburg Golf Course is just 1.2 miles from this hotel, and Great Smoky Mountains National Park is a 10-minute drive away. The Gatlinburg-Pigeon Forge Airport is 7.6 miles away.


    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Business Center
    • Breakfast
  • reviews

    • Stay at yor own risk

      Reviewed 05 September 2019

      We went through 4 rooms before we got tired of moving our stuff. The 4th was still not great. The first room the A/C was not working. The second room they moved us to smelled of smoke & the carpet in front of the A/C had dirt all over it, like a repair man was in there with muddy feet. The third room, the door knob would not turn to let us out. The staff finally figured out you have to lift up on the door handle. Not good in case of emergency. There was also no clock in this room & only one refrigerator shelf. The fourth room, which we ended up staying in had no working phone, only 1 fridge shelf, the tub faucet leaked & the sprayed coating on the sink was coming off. All these rooms were on the 3rd floor. There was a group outside our room at the tables, that was bring very loud at midnight. We contacted the office. They did nothing to quite them. We called again at 12:30a from our cell phone, to ask them to quiet the guest & asked what time quiet hours were. The night workers said they didn't think they had quiet hours! TV didn't work well. I know another ladies TV didn't work well either, because she asked me (another guest) to help fix it. We have stayed there in the past & it was not this bad. We will not be back. The hotel has changed names too. You are taking a chance if stay at this place! They did give us one night refund, so they tried to make amends, but I had to ask for that!

      B L
    • Find somewhere else

      Reviewed 30 August 2019

      The people staying in the room next to us had some visitors that wasnt staying there and they hung out in the parking lot well into the night then at 2:30am there was banging and slamming and arguing next door then their dog started growling and they were outside digging through the trash and knocked on my door asking me if I seen a black pouch (definitely had to be drug related) so I called the front desk and the lady that answered said Ill call them and ask them to keep the noise down like thats it??? Woke up this morning and the ac had flooded and leaked water all the floor and then as I was sitting on the toilet the room above me turned their shower on and I literally got rained on from their shower water... disgusting and obviously didnt get any sleep it was the worst night of my life I come on vacation to relax and this definitely wasnt relaxing Oh and its no longer Ramada its called Evergreen now

    • Worst hotel I have ever step foot in!

      Reviewed 08 August 2019

      First of all I had a room booked for 6+ months with this hotel. When we went to check in around 3:30, the lady at the counter said our room wasnt available and that they had overbooked but would give us a better room. The down fall was that it was not yet cleaned, no big deal. So my family and I went and did some sight seeing and at about 7;30 that evening I called the hotel to check on our room since we did not get a call like they were suppose to do. The room was still not ready. I have young kids, they were tired we drove over 900 miles. So 8:00 roles around we go to the hotel and walk into the lobby and the man at the counter says now our room is available. We get up to our room... its trashed. Had not been touched, was smaller than the room I originally booked. Just AWFUL! I demanded a refund, and went scrambling for a hotel. Terrible customer service, terrible management, terrible everything.

    • They need to rebuild and update

      Reviewed 22 July 2019

      The bathroom was dirty they need to update it staff wasnt friendly when you asked about things to do they had no idea .... I would only recommend this place if you will not be in room often... find something else...

      Olga M
    • Dont stay here!

      Reviewed 20 July 2019

      Checked in and checked out in 10 minutes! First off the cleaning staff looked like meth heads! And get in our room and within 10 minutes my husband feels something crawling on his leg and looks and there is around 6 fleas crawling on his legs, looked on the floor and they was hoping everywhere and all over the bed skirt, they was infested!! Will say the front desk was nice and refunded our money when asked.


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