DoubleTree by Hilton Toronto Downtown

108 Chestnut Street,Toronto,Canada

  • Experience World-class Service at DoubleTree by Hilton Toronto Downtown

    Doubletree by Hilton Toronto Downtown is conveniently located in the popular Downtown Toronto area. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, room service are on the list of things guests can enjoy. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, whirlpool bathtub, air conditioning, heating, desk. Access to the hotel's fitness center, sauna, indoor pool, massage will further enhance your satisfying stay. Discover all Toronto (ON) has to offer by making Doubletree by Hilton Toronto Downtown your base.

    Amenities

    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Business Center
    • Breakfast
    • Childcare Service
  • reviews

    • Great Location

      4.0
      Reviewed 17 October 2020

      We stayed 1 night during a recent day surgery that brought us to the big city. Living 2+ hours away we knew going home afterwards wasn't an option. This hotel was the best price and the location was ideal for us. If you're looking for a place to stay close to tourist attractions in the downtown area I suggest here. Room was small but clean and comfortable. Beds were comfortable. Mini fridge and ac worked great! The ice maker didn't work on our floor. We didn't hear noise from the halls or others. We found the little store in the lobby convenient as we weren't up for exploring the city for things like Gatorade and Tylenol. We ordered in a late dinner and there is an area in the lobby just for deliveries to drop food off. Parking is expensive and should be included for every guest staying.

      molly910
    • Bed bug, no cold water in bathroom, noisy fridge

      1.0
      Reviewed 01 October 2020

      Woke up early to find a bed bug crawling on my husbands bed shirt. Killed it. It gushed with blood. Presented the evidence to the front desk. Changed rooms. Had clothing and suitcase cleaned. Was later informed that a third party company inspected the room and that the results were negative for any activity. Hmmm yet we had a bloody carcass, and my husband now has clear bites on his neck. Other less significant issues were that the cold water did not work in the bathroom sink. And there was a buzzing noise from the fridge sporadically throughout the night. Needless to say, we did not sleep well.

      635giseled
    • 5-Star Customer Service

      5.0
      Reviewed 16 September 2020

      Customer service is everything to me and the staff at this location exceeded my expectations. Im currently in Newfoundland and my President is staying at this Hilton location for meetings which happened to be scheduled on his birthday. Earlier this week, I contacted management with a special request to post some signs on his door the morning of his big day and to send him a birthday fruit basket - they certainly delivered! Thank you, Matt and staff for being so helpful and accommodating! You Rock!!! Its those kind of gestures that go a long way and yet another reason why I love the Hilton. Keep up the great work

      jeep_girl_00
    • Relax

      3.0
      Reviewed 21 July 2020

      Not bad way better then Fairmount Royal York staff friendly hotrl not even gave full caz of COVID what ever u fo stay away from the Fairmount brand will stay here my next visit food ok should give free water on hot days

      asain69
    • A tired and musty hotel. Period.

      2.0
      Reviewed 19 July 2020

      Depressing. Tired. Musty. Needs a refresh. Occupancy rate was 4% !!!!! during my recent stay! Requests to speak with general manger were ignored on two occasions...both during and folllowing my two night stay as a HH Silver member. His arrogance, ignorance and attitude speaks volumes. Very disappointing indeed!!! Now more than ever...the hospitality industry MUST strive to perform well above and beyond...bend over backwards to encourage room occupancy -- and add little, creative extras to thank those loyal road warriors -- like me --who need to travel for work. This is not nuclear fission. It's simply good business during a disastrous time. I invite your comments.

      Steve J

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