Crowne Plaza Queenstown

93 Beach Street,Queenstown,New Zealand

  • Experience World-class Service at Crowne Plaza Queenstown

    Crowne Plaza Queenstown is conveniently located in the popular Queenstown City Center area. The hotel offers a wide range of amenities and perks to ensure you have a great time. Facilities like 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas, valet parking are readily available for you to enjoy. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, heating. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Queenstown has to offer are three great reasons you should stay at Crowne Plaza Queenstown.


    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Business Center
    • Breakfast
    • Casino
    • Childcare Service
  • reviews

    • Excellent Proximity to Restaurants and Tours | Outstanding Staff

      Reviewed 30 January 2021

      DATE OF STAY: end of February 2020 ROOMS: 4.5 stars STAFF: 5 stars VIEWS: 5 stars ON-SITE LAUNDRY/PRICE: 5 stars LOCATION: 5 stars - the location is 1000% worth it IHG: We booked this room solely with our points from the IHG credit card sign on bonus. This was our 3rd stay with IHG families and I was sorely disappointed with previous stays, never honoring our request to early check-in (even though it was on the reservation) and no one acknowledged elite status. However, Crowne Plaza COMPLETELY changed my mind/thoughts after our stay. STAFF: The staff was so friendly and helpful - elite status acknowledged with complimentary drinks at the bar and upgraded WiFi. Early Check-in request was immediately acknowledged, without us asking, which was not on par with the other IHG properties we had stayed at. And quite a HUGE deal as we had a 12-hour flight from LAX overnight to Queenstown and really needed the early check-in as we got in at 9am! They assisted us with any questions: finding the nearest grocery, booking our shuttle/taxi back to the airport and knowledgeable about how much time would be needed to get through the airport. PROXIMITY: The proximity to EVERYTHING was what makes this hotel the most worth it. Many tours pickup across the street from Crowne Plaza or even at Crowne Plaza and it's such a short walk to the Steamer Wharf that has many different restaurants and dessert. The pharmacy is also close by and they have such friendly/helpful pharmacists there. It's also not a bad walk to the grocery store. It was great as we had a few early tours and breakfast was a quick walk away. BREAKFAST AT THE HOTEL: was ok. I think some would love it with pastries and make your own juice, with a juicer, make your own egg and you can order whatever coffee you choose. While touring, I prefer a heartier but low-carb breakfast and the options were limited for me as I can only tolerate so many eggs, but I'm sure most would love it THE ROOM: not all rooms will have a great view. We were in the back of the hotel so not much to see from our room, but no big deal. Our shower curtain however had 2 broken curtain rings and the fix was to loop together 2 loops on one ring making our shower curtain incredibly short and made a mess of the bathroom. We stayed there 3 nights and this was never fixed. LAUNDRY: We didn't PLAN on doing laundry our trip but I ended up needing to and the price was great! Their laundry includes washer, dryer and detergent!

    • Great Location

      Reviewed 27 January 2021

      What a great location if you want to be in walking distance of the waterfront, bars, restaurants, shops. Very clean and spacious rooms with a small terrace to sit on. Lovely clean bathroom and very comfortable bed. No problem to store our luggage while we did a 6 day walk.

    • Great Location

      Reviewed 17 January 2021

      The hotel is in a great location and we chose a lake view room. The view of the mountains and lake was simply stunning and worth the additional cost. Initially we booked for 2 nights but extended to 4 nights. When we stayed, the hotel was quiet with Auckland just lowering the alert level to 2 shortly before we left. We only ate breakfast in the hotel, but the food was good, albeit a buffet breakfast was only offered after Auckland was back to level 1. Eateries galore, so ate dinners elsewhere. The hotel has valet parking included, and this takes the hassle out of parking. The surprising fact was the hotel had not reduced rates significantly and was pretty quiet.

    • Great hotel to stay at

      Reviewed 17 January 2021

      Really nice clean hotel the staff were brilliant it is central to the main town centre but didnt notice any traffic noise at all. The only point I would make is breakfast has limited options if your not wanting cooked everyday apart from that we would definitely stay again next time.

    • Fantastic

      Reviewed 02 January 2021

      Been here 6 days and loved every minute - great views - great location - easy valet parking - great food - great staff and special mention to "dash" who works the restaurant and provides such awesome friendly service , we will be back for sure


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