Country Inn and Suites Montgomery Chanti...

10095 Chantilly Parkway,Montgomery,United States

  • Experience World-class Service at Country Inn and Suites Montgomery Chantilly Parkway

    The Country Inn and Suites Chantilly Parkway is just 15 minutes’ drive from Montgomery city centre and 2.6 kilometres from the Shoppes at EastChase. This hotel features a hot breakfast and an indoor pool. Free Wi-Fi is available in all rooms of this Montgomery hotel and rooms also feature a flat-screen cable TV. A microwave and small refrigerator are provided for added convenience. A fitness centre is on site at the Montgomery Country Inn and Suites. A launderette is also available for guests to use. This hotel is 5.8 kilometres from the Auburn University at Montgomery and 17.1 kilometres from the Montgomery Zoo. The Civil Rights Memorial is 20 minutes’ drive away.

    Amenities

    • Fitness Facility
    • Internet
    • Parking
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Business Center
    • Breakfast
  • reviews

    • Not as advertised!

      2.0
      Reviewed 08 August 2019

      Arrived to a building site after a long drive up from Mobile and on our way to Atlanta. Entered via the side door to find a room that was used as reception. We explained we had a reservation to the receptionist only to be asked for ID and our credit card, not even a hello.....gave her the ID and card only to be told that it was the wrong card.......strange, it was the one we booked with. We asked about the renovations that were going on and why the hotel wasnt shut to be greeted by another demand for the correct credit card.....we only have the one for travelling......finally after showing the paid invoice via email we had to call Expedia who then called the hotel.....they had written our number down wrong....so that was sorted and now we have a key. We asked about the pool only to be told it was out of use....due to renovations! The manager now got involved and confronted me in the corridor saying that we shouldnt have used a third party booking site and that these booking sites are responsible for the advertising and none of it was his fault. However there were more people in line with a range of complaints. This hotel is listed on several booking sites under various names, Hotel Classio, Country Inn and LaQuinta..... The room was newly furnished however the AC unit was noisy. Breakfast was a joke, waited 25 minutes for pre made scrambled eggs to arrive. The breakfast room is also doubling as a store room and not a pleasant environment. Im sure it will be fine once all the work is complete, it is not OK as it is now. Give this place a wide berth for the next 3 months. The staff attitude needs to change as well......if I hadnt been so tired the confrontation with the manager could have been so different.........

      Ken S
    • Totally disappointed at Hotel Classio

      2.0
      Reviewed 21 July 2019

      Booked a room on Booking.com. We dont recommend ever using them. Booked room on way into Montgomery. Got there only to discover a building under construction. Floors partially torn up and uneven. Had to walk through a construction area to check in. Office personnel didnt seem very attentive. Went to Booking. Com and they were going to charge us 96 bucks to cancel a res we made 5 minutes before. We were in a renovated room. It was clean and new. Floors were laminate and tile done poorly. Hollow spots you could feel when you walked on it. Breakfast: no coffee( machine broken?). How hard is it to have more than one coffee maker anyway? Or send someone to a coffee shop for some? Hash browns warm at best. Waffle maker also broken. They did have pastries, cold cereal and juice. Sign out front says Coming soon, LaQuinta. Honestly, they should have closed the place down until reno was complete. I put this on owners/La Quinta for trying to make a buck while inconveniencing a bunch of people they probably figure they will never see again. We wont be using Booking.com or LaQuinta again.

      Rick W
    • Disgusted !

      1.0
      Reviewed 04 July 2019

      This hotel does not accommodate your needs as the customers are having to accommodate their needs and have to deal with all the renovations thats going on , useless parking , and now having to use the size door for entrance . Ive stayed at this hotel numerous times and never had a problem until now . I made reservations and had to pay $15 extra to check in early from getting off work at 7am, had to change rooms because i was facing the bushes , and I was put in a standard king room when i always stay in room 308! And they wanted to charge me even more money to upgrade! This will be my last stay at this hotel for sure ! I would have flat out canceled my reservations if the guy wouldnt have swipe my card first !

      J O
    • Problems a new hotel shouldnt have

      3.0
      Reviewed 11 June 2019

      The hotel is renovated, but they are still working on the outside. Nice room, comfortable bed, but the towels rack came down in the bathroom, the shower door slides open on its own and the a/c rattled all night. If this is happening while the hotel is newly done, I wouldn't want to be there in a year.

      NewOrleansNative18
    • Newly renovated inside.

      5.0
      Reviewed 18 May 2019

      Alfonso welcomed us at the front desk and was very helpful. Wow! Our room was really lovely and the bath was like a spa with a huge shower. I think they were still working on the roof and some large equipment in the parking lot but thats all part of the renovation. Breakfast had many hot/cold well made choices. I would certainly come back if in the area.

      RitaD1163

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