Chicago Marriott Suites OHare

6155 North River Road,Rosemont,United States

  • Experience World-class Service at Chicago Marriott Suites OHare

    Chicago Marriott Suites O'Hare is perfectly located for both business and leisure guests in Chicago (IL). The property offers a high standard of service and amenities to suit the individual needs of all travelers. Take advantage of the property's 24-hour front desk, facilities for disabled guests, luggage storage, car park, room service. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as flat screen television, air conditioning, heating, desk, mini bar. The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Chicago Marriott Suites O'Hare.

    Amenities

    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Business Center
    • Breakfast
    • Childcare Service
  • reviews

    • Terrible customer service

      1.0
      Reviewed 10 September 2019

      I typically choose Marriott and one other major hotel brand because of customer service and cleanliness. I called before I left home to inquire about the free airport shuttle. Its free because it is NOT reliable. Its to pick up at 15 and 45 past the hour. I was at the designated location at 7:50pm and no shuttle. Called hotel to be sure I knew what color and logo the van had. They assured me it would arrive by 8:15. At 8:22pm no shuttle. Its not rush hour so wheres the shuttle? I called the hotel and female was apologetic and radioed shuttle. It was nearly 8:30 before it arrived. Further the driver did not turn light on inside shuttle so I could see seating and safety belts (safety issue). And, he did not turn the A/C on until after hes picked up another couple at the other terminal. My Bonvoy app didnt download the electronic key so I had to wait in line to check in. I expressed my shuttle discontent upon checkin. The attendant never apologized, didnt offer any comps (Ive received points when other mishaps), and sent me on my way. Eating at the hotel now and the service is fine and food good for hotel fare. Marriott just didnt come through with the expected customer service tonight!

      emory95
    • Really

      4.0
      Reviewed 30 August 2019

      That's was sounds great.very quit and romantic place.i suggest to every one.some of the price are high but with high quality service is not important.with best regards to manager and stuff specially to boss.

      Alamaniabdulaziz1968
    • Love this hotel

      5.0
      Reviewed 25 August 2019

      Great hotel! Quiet spacious room for a family of four. Great location next to shopping, CTA, and airport. We visit Marriott's quite often across the country and this one is definitely a favorite! Classy!

      Shannon F
    • Fantastic Stop-Over Hotel

      5.0
      Reviewed 19 August 2019

      I had booked this as travelling from Chicago back to Canada. I wanted to be outside the city and easy access to get back on the freeway. This hotel was great, luxurious, comfy bed (best bed i've had in a hotel in a long time), large suite and room, great large bathroom. Small pool, but well heated and enjoyed it un-interrupted for an hour or so. Its close to the outlet mall, lots of options for places to eat. Its fantastic. Would stay here again.

      Aplaza
    • Good and enjoyable Business stay

      5.0
      Reviewed 06 August 2019

      The hotel has everything you need and expect and it even exceeds some of the usual business hotel experiences ;) Especially liked that it is close to the airport (yet having a complementary shuttle every 30 mins-ask for pick up if you arrive at international gate of OHare as shuttle usually stops at domestic gate) and in a nice area, not too far from shopping, but of dining and even casino. Food and breaky in the restaurant is really nice. Rooms are big, nicely arranged and properly maintained. Bed is comfy. One can even open the windows (big yay as this is usually not possible in big hotels!) Conference rooms are good, just coffee in there is not nice (hint: get a free to go after your breakfast to get over the morning and in the afternoon just cross the road to get some Starbucks coffee). Gym and pool is not really big but sufficiently equipped from my pov. Terrace is really nice and quiet - enjoyable during lunch breaks ;)

      inkeri2000

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