Best Western Tower West Lodge

109 N US Highway 14-16,Gillette,United States

  • Experience World-class Service at Best Western Tower West Lodge

    The 1-star Best Western Tower West Lodge offers comfort and convenience whether you're on business or holiday in Gillette (WY). The property features a wide range of facilities to make your stay a pleasant experience. 24-hour front desk, facilities for disabled guests, car park, room service, airport transfer are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with non smoking rooms, air conditioning, alarm clock, in room video games, inhouse movies. Entertain the hotel's recreational facilities, including hot tub, fitness center, indoor pool, games room. Discover all Gillette (WY) has to offer by making Best Western Tower West Lodge your base.


    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Business Center
    • Breakfast
    • Childcare Service
  • reviews

    • Nice but an odd layout

      Reviewed 08 September 2019

      I stayed one night here, the room was nice and quiet, but the pool was dirty, and the hotel layout was hard to navigate. It was a long way to get to a room and the elevator was not working so someone with handicap issues would have to request a ground floor room. Otherwise this place was decent.

    • Poor maintenance

      Reviewed 21 July 2019

      Our bathroom lights were not attached to the ceiling and hung down a good six inches. Above one of the beds you could see left over ducting and insulation through the vent. This hotel has not been taken care of or managed well.

    • Good rate

      Reviewed 16 July 2019

      This was a one night stay and without reservations. We had three rooms all on the second floor. Our rooms were clean and the carpet and furniture were newer. The restaurant was nice and the food was good. The price wasnt bad for a hotel restaurant. Breakfast cost 5 dollars and is a buffet. Well worth 5 dollars. This hotel does NOT have elevators nor does it have sprinklers for fire suppression.

    • Good air conditioning!

      Reviewed 12 July 2019

      They had a soft bed and nice amenities. The had comfy pillows and the air-conditioning was the best. The rooms were kind of confusing, though. It was walking distance to a lot of restaurants like Pizza Hut and 2 gasoline stations each with mini-groceries. The breakfast was kind of boring, though.


      Reviewed 08 July 2019

      The staff was rude. We were moved to 4 different rooms. Each room had urine stains, smelled like mold, was very dirty, and fleas were biting my wife and kids. We requested a pack and play and they gave us a broken crib with duct tape on it. Each time they moved us the room was horrible. We didnt stay at hotel. They refused to refund us our money. They stated that they were not authorized and couldnt physically do. We later found out they lied to us and actually could. We tried to contact manager but the number they gave us didnt work. We asked that they contact us to resolve the issue. They refused. Each time we called they stated they we not in; we found out later that they were but refused to talk to us.


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