Best Western Toni Inn

3810 Parkway,Pigeon Forge,United States

  • Experience World-class Service at Best Western Toni Inn

    Best Western Toni Inn is a popular choice amongst travelers in Pigeon Forge (TN), whether exploring or just passing through. Both business travelers and tourists can enjoy the hotel's facilities and services. Service-minded staff will welcome and guide you at the Best Western Toni Inn. Whirlpool bathtub, non smoking rooms, air conditioning, heating, wake-up service can be found in selected guestrooms. The hotel's peaceful atmosphere extends to its recreational facilities which include outdoor pool, indoor pool, spa. Friendly staff, great facilities and close proximity to all that Pigeon Forge (TN) has to offer are three great reasons you should stay at Best Western Toni Inn.

    Amenities

    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Business Center
    • Breakfast
    • Casino
    • Lounge
  • reviews

    • Great stay

      5.0
      Reviewed 11 September 2019

      Ive never seen a cleaner place! Beds were comfy. Great amenities. Nice breakfast. It was really close to everything. I would come back here and stay again. Quiet, never heard noise from anywhere. Price was great.

      dgray312019
    • "We will do our best to park you somewhere"

      1.0
      Reviewed 07 September 2019

      Let me start off with a few positives. The pool is nice, minus the water return that doesn't have a safety cap on it so if you happen to brush up near it, it will leave a painful hickey on your arm, or back or side. The bed is nice minus the black spot on the blanket and marks on the pillow. The television is too small for the room and positioned poorly in the room for viewing as you also need to have it blasting to hear it from the bed. I understand this is an old hotel that had a few updates but there's plenty more work to be done. Room 308 has so many patched areas on the wall with no regard to even try and blend them in. The rooms have been updated with new furniture and tile in the bathroom however the tub is still that old off white color that makes it look dirty. The toilet is the same tiny thing from 30 years ago when I stayed here on vacation. Careful with the hot tub, it has waaaaaaaay too much chlorine in it and is running at about 140-170 so you can slowly poach. The outside walkways on the third floor Coming from the elevator have dips in them, why you might ask?, I have no idea. I assume self leveling concrete and a care to make a safe walkway is asking a bit much. The a/c unit in my room wasn't even the right btu size to cool the room. It's kinda like cooling a 1000sqft office with a 5000 btu window unit, one side of the room is cool, the other not so much. The water pressure in the shower kinda sucked but again the hot water is like Satan's feet hot. If your afraid of small spaces you might feel uneasy in that bathroom. I guess during the updates moving the vanity down a foot or two cost to much. Breakfast, I can't say anything about because like the cheesy sign in the elevator said, if you're not down between 6and right your pretty much out of luck. Pssst! The sign was right. The staff was good, err the housekeepers even though I think only their supervisor spoke English. While I'm on the topic of housekeeping, their towels are pretty bad. They may say best Western on the tag but it doesn't.mean they are nice towels. If you've ever hung out towels to dry in the sun and then used one, you'll understand what I'm talking about. Okay here's the part that really set me off. There is a car show in town this week and as usual those folks don't have regard for fellow travelers. They set in the road, literally in the entrance of the hotel, which should have been two lanes but there was the security truck parked next to check in and on the other side of that, 20-30 people just chilling in the road. Part two and the reason for the title. If you're website States you have on site parking you damn well better make sure you do. If you're guest gets there pays for there room up-front, noless and has concerns about being able to park when returning from dinner or whatever there should be a better response than we'll do our best to park you somewhere. It should be, we make you give us your tag number and ask you put the parking slip in the window to make sure we are able to.park.our paying customer's whom we sold a room and said there was on site parking. Would it also be too much to ask that your front desk at least try and make an effort to be nice and act like they like their job?

      justinh268210
    • Are Go to a Hotel in Pigeon Forge

      5.0
      Reviewed 06 September 2019

      We go to Pigeon Forge a few times a year and this is are go to hotel. We are Best Western members and try to stay with them. Toni is one of the nicest in Pigeon Forge. They have remodel the rooms and they are very clean. The people that work there are very friendly and thats one on the reasons we keep coming back. The hotel is also in a good location.

      Sfitzgl
    • Good hotel

      4.0
      Reviewed 06 September 2019

      The hotel was nice but could have had a safety bar in the tub. Breakfast was good. The staff was friendly, rooms clean. Housekeeper were friendly and neat. We would stay there again, this was our second trip there.

      rootergolf
    • Great stay overall

      4.0
      Reviewed 05 September 2019

      My mom and I stayed here for a two-night getaway. The price can't be beat and the motel is extremely nice for the price point. Our only complaints were the lack of a bath mat in the shower or something to hold on to (to keep from falling) and we had people talking loudly outside for both nights of our stay (two separate groups). They weren't being disorderly and frankly, but I think it would help if the hotel established quiet hours, after which time people were asked not to hang outside. Since this is a motel with exterior entrances, it is more likely to encounter these issues than if the entrance to the rooms was inside.

      Russell S

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