Sienkiewicza 78,Kielce,Poland

  • Experience World-class Service at BEST WESTERN Grand Hotel

    BEST WESTERN Grand Hotel is situated in the city centre, across from the Kielce Railway Station and close to the city’s business district. The hotel’s air-conditioned rooms feature a private bathroom with a shower, satellite TV and a minibar. There is free WiFi access throughout. There is an on-site fitness centre and a spa and wellness centre featuring a steam bath and offering massages. The hotel also features an a la carte restaurant and a bar. BEST WESTERN Grand Hotel offers air-conditioned conference and banquette facilities fitted with modern equipment.


    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Business Center
    • Breakfast
    • Casino
  • reviews

    • Not a good choice

      Reviewed 20 August 2019

      There arent a lot of choices in Kielce but this is not a good one. There is limited parking in front. When we left for the wedding we were attending, we specifically asked where we should park when we returned late at night. We were told dont worry, I will let you in. We returned at 11 and a different clerk was there. There were 2 weddings going on here and there was no parking in front. She basically said too bad. We dont have any parking. I begged her as we had NO idea where to park the car. This hotel is not in a busy commercial area. She said there was nothing she would do. After more begging, the mgr came out and said the same thing. I repeated what the first clerk said and told him I would never have booked here if I had known there was no pkg. He finally said they had a parking lot behind the hotel (so they DID have pkg) and there were 2 spaces left so he would let us in. In general the room was ok but what do you expect for $75/night. Doubt I will have occasion to be in Kielce again but I certainly wont stay there and I will be reluctant to stay in any Best Western again

    • Proceeds over safety

      Reviewed 10 July 2019

      Was attacked in the middle of the night during a booking with Expedia. Requested a refund since I had to leave the city for safety reasons. The hotel refused to refund the additional nights I paid for but could not use due to safety concern.

    • Business trip

      Reviewed 26 June 2019

      I visit Kielce often for a mix of business and pleasure. I have stayed in many hotels in the city and Best Western is and excellent hotel in a great location. Extremely helpful staff. I will definitely be staying here again.

    • Used and wet condoms in my room

      Reviewed 23 April 2019

      I booked this hotel as I could see it has quite high guest's reviews and seemed to stand out from any different hotels in Kielce. Sadly, I made a huge mistake. Big, well-known hotel chain name does not always mean high quality. I've been staying there 4 nights. Over the first night I wasn't aware of problem. The real shock hit me on the 2nd day when I opened a bin located just right in the room. Two, used, wet condoms glared my eyes so I needed some time to figure out what I'm looking at. That was absolutely the worst experience I have ever had. It have should never happened in 4 star hotel.

    • Comfortable Hotel

      Reviewed 13 October 2018

      The hotel is very accessible and close to the main thoroughfare that runs through the centre of the town. Always clean and the breakfast is ok and if you use the restaurant on an evening the food is very good. I gave been four times this year and every visit had been excellent. Staff are always cortious and any requests are dealt with.


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