Banyan Tree Hotel Huangshan

No. 1 Banyan Tree Road , Hongcun Town , Yi County,Huangshan,China

  • Experience World-class Service at Banyan Tree Hotel Huangshan

    The 5-star Banyan Tree Huangshan offers comfort and convenience whether you're on business or holiday in Huangshan. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Facilities like free Wi-Fi in all rooms, taxi service, 24-hour front desk, facilities for disabled guests, express check-in/check-out are readily available for you to enjoy. Some of the well-appointed guestrooms feature locker, closet, complimentary tea, towels, clothes rack. Take a break from a long day and make use of spa, karaoke. A welcoming atmosphere and excellent service are what you can expect during your stay at Banyan Tree Huangshan .

    Amenities

    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Business Center
    • Breakfast
  • reviews

    • A luxury resort which I so badly want to give five stars, alas...

      4.0
      Reviewed 14 August 2019

      Stayed at a two bedroom villa with my family of four. Very strangely it took some effort to book the hotel and get proper response from the concierge. Apparently the email shown on the official website isnt quite right... We found an absolutely stunning property at the foot of Yellow Mountain next to the beautiful Hong Village. We arrived very late and the hotel restaurant was kind enough to let us order dinner at check in and then deliver to our room. A buggy took us to our villa which is amazing by any standard. Two big bedrooms with a wonderful sitting and dining area in between. My children quickly fell in love with the place. The hotel organised a personal tour for us with guide up the Yellow Mountain, which was a good one hour drive from the hotel to the entrance of the mountain. But we were very happy with the car, driver and guide. The walk up (cable car only took us half way) was exhausting but worth every sweat and calorie. I guess the pain in me not giving five star but just four to this hotel is from some glitches in its service. When we returned to our room after the Yellow Mountain visit, to our dismay the room service food from previous night was not collected/taken away. They were still sitting on the dining table!! The smell was causing me headache and I had to open the windows to breathe the place. The last straw was I tried to call for assistance, nobody answered the phone for almost 20 minutes. I couldnt believe in a five star property the phone would go unattended for so long! I was fuming mad. If Banyan Tree would hone its service quality, I wouldnt hesitate to return and recommend others to stay there. Its a magical place and wish the hotel experience could match.

      YauBaby
    • Beautiful Property, Attentive Staff, Great Experience

      5.0
      Reviewed 07 August 2019

      My wife and I stayed at the Banyan Tree for 3 nights. We found the property very welcoming, and the staff very attentive. With the new leadership, many of the challenges in reviews of the past are being worked on. John (the new Manager) with his attentive staff (Ivan and Michael are two examples) are ever-present. My wife enjoyed a massage the same day as the reservation. The hotel organized private transportation for us to and from the train station. Our tour of the Yellow Mountains was organized by the hotel with private transport and an English speaking guide. We used their bicycles to bike into the local town of Lucun for dinner in a local, family restaurant. John personally drove us to the UNESCO World Heritage Village of Hongcun for a half day outing. As stated, the hotel is in transition with the new leadership and there are some growing pains. Yet, this is the best option in the Huangshan area.

      Ian N
    • Villa with mountain view

      5.0
      Reviewed 24 June 2019

      This a very different Banyan Tree property, The location is very quiet and good. very good for city people who want to recharge themselves in a very quiet village. The air is very fresh and the surrounding is very peaceful. Their service is top, Ivan and Michael will do anything and everything for our stay.

      Ducky_Jason
    • Very warm and friendly hospitality, and an amazing location

      5.0
      Reviewed 09 June 2019

      We stayed at the Banyan Tree Huangshan in late May for 3 nights and were very happy and impressed by the friendly staff, the very delicious dinner and generous breakfast, and the extremely convenient and picturesque location of the hotel. Perched on a hill overlooking Lucun, the hotel is a great base for activities such as refreshing walks around the countryside and day excursions to neighboring villages and the Mount Huangshan. More details and pictures on petitetravel.net. As we started our stay during the weekdays, we had the hotel almost to ourselves with fewer guests and the property resembled a very comfortable private residence in the countryside. More guests from Shanghai and Hangzhou started staying in the hotel over the weekends from Fridays onwards and it was lovely to see how very popular the hotel was as a base to explore the Anhui area. Do have dinner at Lucun village at least one of the evenings for the delicious village cooking. A buggy ride back to the hotel is convenient as the village entrance is just across the hotel's guardhouse.

      Aoigirl2014
    • Excellent location and property

      5.0
      Reviewed 21 May 2019

      We only stayed one night, but experienced high quality of property and service. The location is superb and the rooms were properly maintained. Ww are very happy we chose it as our vacation accomodation. Very much recommended.

      newtigers

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