Bannatynes Charlton House Spa Hotel

Shepton Mallet Nr Glastonbury,Shepton Mallet,United Kingdom

  • Experience World-class Service at Bannatynes Charlton House Spa Hotel

    Luxuriously furnished rooms and fantastic spa treatments, including a hydrotherapy pool and body wraps, make Bannatyne's Charlton House Spa Hotel one of the premier hotels in South West England. Individually designed bedrooms feature bathrooms with baths and showers. They include free Wi-Fi TVs, DVD players and fridges, whilst deluxe rooms have mezzanine levels, garden access or spectacular baths. Rejuvenate the body and mind with experience showers, ice fountains and the crystal steam room. Guests staying at Charlton House can access the Bannatyne Health Club and Spa for a surcharge. This modern gym also has a selection of exercise classes, swimming pools and spa facilities. The Restaurant At Charlton House has overhead drapes, creating a intimate tented feel. Fine local ingredients are used in the menu which includes traditional classics. Situated near Glastonbury, Charlton House is within reach of the Cheddar Caves and Wookey Hole. Longleat Safari Park and Longleat House are 30-minute drive. Free parking is available at Charlton.


    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Restaurant
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Business Center
    • Breakfast
  • reviews

    • Disappointed.

      Reviewed 02 October 2019

      I stayed here with my husband on the 28th and was a little disappointed. When making the booking I stated our visit was for our wedding anniversary and thought this may have been noted especially as we paid extra and upgraded to a more deluxe room however I didnt feel we were made to feel special. Maybe little extras in the room or a complimentary glass of bubbly might have made us feel a little special. The hotel has character however ripped curtains and unclean areas werent what we were expecting. We were also disappointed in the cleanliness of the pool and pool area and the fact the pool was closed for maintenance in the morning when we wanted to use the facilities before the long drive home. Pros for us were the food which was delicious and the massage we both had by the lovely ladies in the spa.

    • Too many things let it down

      Reviewed 02 October 2019

      We have stayed here 6 times, at first it was quiet and relaxing. Over time the day spa people are swamping the place, you can't move in the tiny spa area. Last time we stayed, the bathroom was atrocious, mould, things broken, horrible. After complaining, received a free upgrade this time. Room was next to the spa and the music played all night!! No sleep, complaints were ignored. Will not be returning.

    • Birthday Autumn special

      Reviewed 01 October 2019

      Chose the autumn package which included three course dinner, winter pimms and candy apples. Night stay in the Duncans den and breakfast. Went for use of the spa and two full body massages over the two days and used the gym and yoga class too. Fantastic service, fantastic food and hotel and a great birthday treat.

    • Spa Trip with Girlfriends

      Reviewed 01 October 2019

      A thoroughly enjoyable experience. The hotel is beautiful, staff extremely helpful, the food is delicious. The spa although small is perfect. The weather was appalling so sitting in a bubbling hot bath was perfect, steam rooms and ice bathing was excellent, The massage we booked was great too. All in all a truly relaxed weekend with the girl friends

    • Good as a Spa Experience

      Reviewed 01 October 2019

      Very good if you are booking a Spa experience but that dominate the activity so you need more patience and tolerance if you're there for a different celebration. It's an expensive occasion so you reasonably expert everything to be perfect and our experience didn't match that level; good but far from perfect;


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