Ana y Jose Hotel and Spa Tulum

Carretera Tulum Bocapaila Km 7,Tulum,Mexico

  • Experience World-class Service at Ana y Jose Hotel and Spa Tulum

    Set in tropical gardens, this hotel offers an outdoor pool, a spa and direct beach access. Each spacious, air-conditioned suite includes free Wi-Fi and views of the gardens or sea. Ana y Jose Charming Hotel & Spa is situated on Tulum Beach, a 5-minute drive from Tulum’s ancient Maya ruins. It is located on the edge of the Sian Ka’an Biosphere Reserve. The hotel’s stylish suites have typical Mexican décor. Each suite has a furnished terrace, a seating area, minibar and safety deposit box. Bathrooms include amenities and a hairdryer. The restaurant serves Mexican cuisine made with local produce, including freshly caught fish. Guests can also enjoy the sea views and sunsets from the terrace bar. Staff at the Ana y Jose’s 24-hour reception can organize a range of excursions and activites. These include visits to Mayan temples, trekking in the rainforest, diving courses or fishing trips.

    Amenities

    • Airport Shuttle
    • Fitness Facility
    • Internet
    • Parking
    • Pets Allowed
    • Restaurant
    • Swimming Pool
    • Laundry Services
    • Television
    • Non Smoking
    • Spa
    • Bar
    • Currency Exchange
    • Breakfast
    • Childcare Service
    • Lounge
  • reviews

    • AVOID THIS PLACE - FRAUD HAPPENING!

      1.0
      Reviewed 20 August 2019

      Ill keep this short. I went to pay for lunch, as a day-tripper with my wife and daughters and tipped the waiter accordingly. Looking through my bank statements a couple of days later I found that Id been charged twice. Looking back, the waiter asked if I could settle the bill, as he was ending his shift and as hed served us I was happy to honour that and tip him. He also during the payment looked at the back of my card and made it look like an error on his part and quickly flipped the card back over to the front and put it in the card reader. But he clearly had this all planned and basically ROBBED ME - BE AWARE of such tricks! Luckily the bank refunded me but thats not the point. Also, I had one flip-flop go missing during our day visit - yeah one!? Again I now know this was also calculated, hoping that Id leave the other one so they could get a free pair - luckily I took the other one and foiled that part of the plan. In summary: Despite the nice reviews AVOID THIS PLACE AND VISIT CHIRIN GUITO just down the beach who have HONEST, DECENT staff with great food and vibe.

      PAULOSFC
    • What an experience !

      5.0
      Reviewed 13 July 2019

      Most people dont regard Tulum as very family friendly, but our experience at Ana y Jose made this vacation an absolute dream for the adults and children in our group. First and foremost, the staff (specifically Daniela and Paulina in concierge) began our journey by customizing our hotel experience to ensure our ultimate comfort and enjoyment. They continued to check on us every day and our group (4 adults and 4 small kids) felt totally at ease and catered to in every way. The wait staff (especially Eymard, Miguel and Jorge) were beyond accommodating and thoughtful. By the end of the trip, we felt we were leaving our friends and not just staff at a hotel. The rooms were exceptionally well looked after as well. The spa experience was divine. All the adults in our group enjoyed massages and as self-proclaimed spa experts, we can all attest to the skill of the massage therapists there. This was a lovely trip filled with lovely people. We are leaving with heavy hearts but excited that we know well be visiting again in the future.

      jrzaf
    • Home away in Tulum

      5.0
      Reviewed 13 July 2019

      This is a small hotel with a big heart. Every single person made us feel home and the facilities was just perfect. The room was super spacious for us 3 and we had 2 different pool options. The breakfast is really worthy and super yummy! The sand was perfect to build castles with my son even though we could not use the beach (not a problem of the hotel but the whole riviera maya unfortunately) and despite that, I loved this place. I hope to have a next time!

      waldsz
    • Luxury among the Ruins of Tulum

      5.0
      Reviewed 22 June 2019

      My friend and I just returned from Tulum for the first time and had the pleasure of staying at the charming Any y Jose hotel. As soon as you walk in you can tell it was a step above the rest of the hotels on the strip. We were always greeted with warm hello's from the staff and always welcomed by each person we were in contact with. We had the ocean front bungalow which was steps away from the crashing waves. The accommodations were always clean and had turn down service every night. We also enjoy the food and drinks at the restaurant on the property several times and they food was amazing! The hotel was centrally located but very quiet and peaceful but at the same time close enough to go out an party if you wanted too. I would definitely stay here again! Can say enough great things about our experience!

      Rzimmer133
    • Perfect break after long road trip

      4.0
      Reviewed 19 June 2019

      After spending 10 days on the road following the Aztec/Mayan trail/climbing ruins/dusty towns etc, it was like walking into paradise into Tulum. We were given a bungalow on the beach with an infinity pool in the rear of our garden with 100m access to a full serviced bar - what more could you ask for!? The only down side was the amount of seaweed that was landing on the beach each day meaning swimming was nearly impossible but the pool was a wonderful Plan B. The only reason the resort is not getting five stars is oddly, there was no door for the bathroom/toilet so no secrets between my partner and I for a few days! Otherwise, fantastic service and the best cerviche this side of the Gulf.

      jmscott2016

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